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Life Asset

Washington , D.C.

Bank of America N.A.

San Jose, California

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Federal Home Loan Bank of Chicago

Chicago, Illinois

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Federal Home Loan Bank of Chicago

Chicago, Illinois

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Busey

Urbana, Illinois

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Middlesex Savings Bank

Needham, Massachusetts

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Middlesex Savings Bank

Needham, Massachusetts

Guaranty Bank

Springfield, Missouri

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The National Bank of Indianapolis

Indianapolis, Indiana

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Federal Home Loan Bank of Chicago

Chicago, Illinois

Bank of North Dakota (BND)

Biskmarck, North Dakota

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Busey

Edwardsville, Illinois

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Federal Home Loan Bank of Chicago

Chicago, Illinois

Federal Home Loan Bank of Chicago Logo
Federal Home Loan Bank of Chicago

Chicago, Illinois

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Cape Cod 5

Hyannis, Massachusetts

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Locus

United States - Nationwide

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Zions Bancorporation

St George, Utah

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Busey

Fort Myers, Florida

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Locus

Richmond, Virginia

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Middlesex Savings Bank

Westborough, Massachusetts

Quad City Bank & Trust

Davenport, Iowa

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County National Bank

Hudson, Michigan

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Federal Home Loan Bank of Chicago

Chicago, Illinois

QCR Holdings, Inc.

Springfield, Missouri

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Loan Care Advisor I/II
WHAT YOU'LL DODuties & Responsibilities Ensure customer satisfaction and retentionDeliver technical, troubleshooting and service support via phone, chat and emailDe-escalate situations involving dissatisfied customers, offering patient assistance and supportAttend and participate in training sessions and team meetingsAbility to adapt to change and respond to all requests in a professional and positive mannerMaintain customer confidence and protect bank operations by keeping information confidentialInform and refer customers when appropriate for products and servicesPerform outbound calls to customers as needed to deliver exceptional service to our customers


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