The Branch Manager provides leadership in all areas by setting an example for the branch staff to follow.  Personifies good customer relations and effective selling and cross-selling in contacts with customers.  Exemplifies through actions and attitude the expectations for all staff members.

The Manager oversees the branch by performing the following duties personally or through subordinate supervisors. Other duties may be assigned:

• Supervises staff members in their daily performance of assigned tasks, which impacts decisions on personnel regarding employment, performance ratings, promotions, salary, transfers and termination.
• Assigns schedule to branch personnel.
• Ensures branch goal achievement (i.e. loan and deposit growth, budget, credit quality, risk management, employee retention).  This includes, but is not limited to, cross-selling products/services to expand customer relationships.
• Assists each staff member in setting goals and effectively coaching each staff member to achieve success. Conducts regular meetings with branch staff.
• Directs the training of branch staff members.
• Provides guidance to personnel to ensure prompt and accurate customer service.
• Processes loan applications (with lending authority) and paperwork, extending credit to qualified individuals through various real estate and installment products. Assists in the collection of delinquent loans.
• Represents the bank within the community by joining organizations and pursuing additional bank business through referrals and networking.
• Opens new deposit accounts and understands the products and services offered by the bank.
• Oversees the flow of cash and financial instruments in accordance with bank policies and procedures.
• Assesses risk of all financial transactions executed by branch personnel.
• Ensures satisfactory branch audit reports.
• Responsible for knowledge of and compliance with all applicable laws, regulations, and bank policies and procedures that pertain to this position.