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Westborough, Massachusetts

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Exception Item Processing Specialist
Work Schedule: M - F 8am - 5pm WHAT YOU'LL DOThe Exception Item Specialist provides a wide range of operational support and services for Retail, Commercial, and Wealth clients. The organization is focused on continuous improvement on behalf of the firm, shareholders, and customers; with service excellence at the forefront, solutions and improvements are achieved through a structured business plan and execution model plus an engaged employee population that contributes to improvement ideas.Additional Duties:This position is responsible for enhancing the customer experience through researching and resolving charge off and recoveries, refund requests, researching return data, and evaluating balance is


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