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Customer Care Advisor | Edwardsville
Schedule* Monday-Friday 9am-6pm CST; possible Saturdays 8am-2pmFULL TIME (40 HOURS/WEEK) OR PART TIME (UP TO 29 HOURS/WEEK) HOURS AVAILABLE Duties/Responsibilities* Ensure customer satisfaction.* Deliver technical and service support via phone.* Attend and participate in training sessions and staff meetings.* Ability to adapt to change and respond to all requests in a professional manner.* Maintain customer confidence and protect bank operations by keeping information confidential.Education* Requires High School diploma.* Previous banking experience preferred.* Requires knowledge of Microsoft Office.QualificationsKnow
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