Career Center

About Us

This is a Hybrid Remote position. Work week is split between on-site days and remote.

New Hires are eligible for a $2,500 sign on bonus.Middlesex Savings Bank is currently hiring for the following shifts:

* Monday to Friday 8:30am-5:00pm and 2-3 Saturdays per month 9:00am-3:00pm* Monday to Friday 9:30AM to 6:00PM and 2 or 3 Saturdays per month 9:00AM to 3:00PM* Monday to Friday 10:30AM to 7:00PM, 2-3 Saturdays per month 9:00AM to 3:00PM

Overview

Are you looking to join an organization that is focused on customer service and building lasting relationships with its customers and the communities we serve? Our culture is one of the main reasons we think you will want to work here at Middlesex. It is a culture of respect and accessibility, where all opinions are welcome, regardless of position. The Bank offers opportunity for career growth, professional training, paid volunteer days, and activities to get involved in the communities. We are always looking for talented individuals with excellent customer service skills, strong communication and leadership skills!

The Customer Service Representative role is a great opportunity for individuals with experience in call center and also for individuals who are just getting started in their career. Customer Service Representatives handle incoming and outgoing customer calls, using their knowledge of products, services, and policies to assist our customers with inquiries. As a Customer Service Representative, you'll speak with our customers, listen to their needs, clarify information, and offer possible solutions.

Team building in our call center is also something that we pride ourselves on. You are not only building the external relationships but the internal team building is as important as we strive to work as a team and collaborate together and knowing that you will always be supported is a reason you will want to come work with us. Come join our team!

Middlesex Savings Bank is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please send an email to careers@middlesexbank.com.

We look forward to learning about your skills and qualifications and how they will add value to our organization and customers!

The Recruitment Team

Middlesex Savings Bank

"Right there with You"

Middlesex Savings Bank is an EO/AA Employer: Min/Fem/Vet/Disabled