Career Center

Overview

At First National Bank of America, we're unusual in the way that we do business, meaning that no one else in the industry does what we do. FNBA is a niche lender, and we seek markets where there are fewer competitors with higher rewards. FNBA provides a full suite of consumer and business deposit services and products, specializing as a nationwide leader in the non-QM mortgage segment. We underwrite and service all of the loans we originate in house which allows us to focus on our clients individually, customize our guidelines on a case-by-case basis and build lasting relationships with our clients.

Job Type: Full-time

Location: On-site in our East Lansing, MI office

Responsibilities

The appraisal team works directly with evaluators, appraisers and coordinates the ordering of both commercial and residential appraisals and evaluations on behalf of the bank's production groups. Primary responsibilities for the Appraisal Specialist include providing timely and professional turnaround of appraisal and evaluation orders.

• Order evaluations and appraisals from 3rd party appraisal management companies
• Review and analyze submitted appraisals for accuracy, completeness, and compliance with internal and regulatory guidelines to minimize property risk factors
• Prepares and completes all required paperwork and forms in a timely and accurate manner
• Signs off on appraisal conditions in a timely manner set by management
• Works with staff, management and the Appraisal Management Company to find solutions for any appraisals that are delayed
• Effectively communicate appraisal underwriting decisions with processors and production staff
• Maintain high level of customer service and communication both internally and externally

Qualifications

• Proven customer service aptitude
• Strong communication and organizational skills
• Be proficient in the use of Microsoft Excel and Word
• Experience with appraisals highly desired

Employee benefits

• Medical - Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00
• Dental - Premiums as low as $0.00
• Vision - Low premium Plan
• Paid Time Off (PTO)
• 401k with employer match
• Adjustable desks that can be raised or lowered to sit or stand

First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.

Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job.

First National Bank of America is an Equal Opportunity Employer.