Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.
Job Description:
At Regions, the Loan Servicing Specialist performs a variety of operational tasks within Loan Servicing which may include special servicing, loan workout, investor relations, and loan operations.
Primary Responsibilities
Receives and reviews incoming work, contacting appropriate resources as needed
Reviews loan documentation for accuracy
Completes validation of loan documentation, reports, and/or systems
Documents missing, incorrect, or incomplete documents and/or data
Performs data entry and/or enters loans into the appropriate systems
Resolves customer or associate inquiries as necessary and communicates when applicable
Researches and resolves more complex loan related issues which may include missing payments, disputed accounts history requests and general loan related questions
Works under limited supervision following established guidelines and procedures
This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.
Requirements
High School Diploma or GED
Two (2) years of banking or related work experience
Applicants will be expected to pass any assessment associated with the position
Preferences
Knowledgeable of loan operations activities
Skills and Competencies
Data entry and typing skills
Proficient in Microsoft Excel and Word
Strong time management
Strong written and verbal communication skills
Additional Preferences:
Looking for a specialist to handle rebook boarding, assist with or handle transfer outs for flow and bulk loans being repurchased, as well as learning the bulk and flow conversion processes.
Project Management Experience
Knowledge of Loan Servicing or Loan Operations is ideal
Technical and analytic skills a plus
This position may be filled at a higher level depending on the candidate's qualifications and relevant experience.
This role is a flexible/hybrid role. There are opportunities to work from home after training is complete, but you would be asked to come into the office a few days per week (determined by management).
Schedule Information:
Training: Monday - Friday, 7:30am - 4:30pm CST (training would be required onsite until complete and performance is satisfactory)
Following Training: Must be able to work 40 hours Monday-Friday anytime between 7am-6pm. Shifts will be assigned based on business needs.
Position Type
Full time
Benefits Information
Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.
We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
