Digital User Experience (UX) Manager - Mobile App - Remote
Regions Bank
Application
Details
Posted: 18-Mar-23
Location: Lakewood, Colorado
Salary: Open
Internal Number: R73000
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
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Job Description:
At Regions, the Digital User Experience (UX) Manager drives the performance of a cross-functional team of design practitioners in a squad-based setting, ensuring that design concept, prototype integrity and quality extends to final, realized digital products. The UX Manager plays a critical role in how the UX team contributes to strategic business goals in collaboration with product management and technology team leaders, ensuring user needs are met and problems solved.
They are very much a servant leader, shielding their squad from external distractions so they remain focused on Digital and enterprise priorities. At the same time, they act as part of the larger UX leadership group, overseeing not just delivery and resource allocation but also building a genuinely collaborative culture within both UX as well as product and technology partners.
This leader actively drives design direction across all stages of product and software development at Regions. They are committed to exceptional results and continuously improving the way we build a collaborative culture of excellence. They do this by being a positive people leader who fosters a creative, enthusiastic squad environment where individuals can reach their full potential to both deliver quality design to our users and continuously advance and improve in our discipline.
Primary Responsibilities
Orchestrates the work of a cross-functional user experience (UX) squad to deliver a unified design vision for highly complex customer-facing experiences
Aligns UX initiatives and maintains close oversight and governance of customer experience deliverables
Drives the adoption of user-centered design process improvements including supporting the latest component and pattern development of our design system, as applicable
Aligns the squad's work with organization roadmaps, ensuring that design is engaged with, and ahead of, development
Applies expert knowledge and experience in human-centered design to direct successful teams through the design lifecycle
Builds collaborative design, technology, and product culture to efficiently implement design solutions that are cohesive, inclusive, and well-informed
Researches the latest trends in usability and collaboratively works with business and technology partners to make working prototypes of future-state customer experience
Engages stakeholders and fellow team members for design feedback and consensus on design decisions
Responsible for design staff management, including mentoring, performance development and recruitment, fostering a growth mindset and the development of design strategies, soft skills, and stakeholder management within your team
Lead regular design reviews, critiques, and ideation sessions for team members
Identifies opportunities to align design and user experiences across platforms and products
Builds relationships with business leaders, seeking out opportunities for team visibility and evangelization of UX
This position is exempt from time keeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.
This position is incentive eligible.
Requirements
Bachelor's degree in Design, Computer Science, Information Sciences, Psychology, Communications, English, Human Factors, Human-Computer Interaction (HCI), or related field and seven (7) years of experience in spaces such as large customer-facing websites, designing systems or process structure for web and mobile solutions for enterprise platforms
Or High School Diploma/GED and eleven (11) years of experience with large customer-facing websites, designing systems and process structure for web and mobile solutions for enterprise platforms
Experience scoping and evaluating design deliverables and processes for online web applications and site features
Comprehensive understanding of technical issues, design functionality and cross browser testing
Preferences
Master's degree in related field
Experience working in an Agile environment strongly preferred
Supervisory/management experience
Skills and Competencies
Ability to effectively collaborate with others within UX, Digital, Technology and business partners
Ability to effectively demonstrate the value of ideas
Ability to supervise and manage a team
Ability to work under pressure and meet deadlines
Ability to work closely w/ UX leadership team to evangelize UX vision, mission and principles
Demonstrated leadership capabilities
Developed relationship-building skills
Strong verbal, written communication, and organizational skills
Strong work ethic and self-motivation
This UX Manager role is for a cross-functional UX team dedicated to Regions' mobile app. Experience with mobile app design and development, personal finance, and financial systems is desirable.
Position Type
Full time
Compensation Details
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
The target information listed below is based on the national range and level of the position.
Job Range Target:
Minimum:
$115,183.50 USD
Median:
$161,200.00 USD
Incentive Pay Plans:
This role is eligible to participate in the annual discretionary incentive plan. Employees are eligible to receive a discretionary award based on individual, business, and/or company performance.Opportunity to participate in the Long Term Incentive Plan.
Benefits Information
Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.
We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.