Career Center

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

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Job Description:

At Regions, the Digital Design Operations Manager is responsible for the User Experience (UX) team's business operations while ensuring design excellence to drive the team's culture, craft, and priorities. This role acts as a bridge between UX, cross functional partners, and leadership, collaborating with and supporting the team to produce best-in-class designs.

As part of the larger UX leadership group, this position is a key player in building a genuinely collaborative culture within both UX as well as with product and technology partners. This role will have the opportunity to co-create new operational models and frameworks that will have an immediate impact by driving value for our customers. You will lead a team that successfully operationalizes design at Regions, focusing on improved process, better team coordination, design tooling, and design culture.

Primary Responsibilities

• Ensures creation, evolution and adoption of strong and scalable design processes, design standards and metrics

• Develops, manages, and communicates to design leadership key metrics on the health of UX operations

• Collaborates with team members on horizontal initiatives, as well as take on responsibilities in other parts of the greater UX organization as resourcing requires

• Drives required changes to make sure team members are working at optimum efficiency

• Partners with squads to prepare presentations, workshops, and related brand design interactions

• Conducts regular status meetings with point persons from relevant teams to assure the coordination of all projects is up-to-date and clearly communicated

• Organizes and maintains departmental resources, including assisting with budgeting and training allocations

• Responsible for managing staff, including mentoring, performance development and recruitment

• Focuses on UX team ops for the whole UX organization: community/culture, learning/growth, and systems/tools

• Builds a nascent program for product UX ops that looks at productivity/delivery, project/program management, and resource allocation

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

This position is incentive eligible.

This is a single incumbent position.

Requirements

• Bachelor's degree in Design, Computer Science, Information Sciences, Psychology, Communications, English, Human Factors, Human-Computer Interaction (HCI), or related field and seven (7) years of design operations, design agency, design management or relevant experience

• Or High School Diploma/GED and eleven (11) years of design operations, design agency, design management or relevant experience

Preferences

• Master's degree in related field

• Experience working in an Agile environment strongly preferred

• Supervisory/management experience

Skills and Competencies

• Ability to effectively collaborate with others

• Ability to understand complex programs, scope and prioritize projects, define schedules, and work independently

• Ability to work under pressure and meet deadlines

• Demonstrated leadership capabilities

• Developed relationship-building skills

• Fosters communication, collaboration, cohesion and continuous learning

• Knowledge of agile development and methodologies

• Strong verbal, written communication, and organizational skills

• Strong work ethic and self-motivation

Position Type

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the national range and level of the position.

Job Range Target:

Minimum:

Median:

Incentive Pay Plans:

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.

https://www.regions.com/welcometour/benefits.rf

Location Details

Location:

Bring Your Whole Self to Work  

We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.

OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans