Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
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Job Description:
At Regions, the Corporate Banking Group (CBG) Platform Manager is responsible for the continuous delivery of business value from a large scale SAFe Agile solution and leading a team of Product Owners and Business Analysts that establishes the overall portfolio strategy, provides product roadmap development, feature delivery, and supports defining and managing investments.
Primary Responsibilities
Leads and manages a team of Product Owners and Business Analysts and heads the portfolio Steering Committee
Drives innovation focused on technology capabilities that support the full client relationship management lifecycle: Lead & Prospect Development, Client Assignment, Client Development, Client Onboarding, Product Origination, Client/Product Servicing, and Client/Product Monitoring
Partners with technology to oversee and ensure success with Agile Release Train (ART) operations, milestones, and SLAs
Participates in program agile ceremonies
Develops and manages a roadmap for a suite of applications comprised of Salesforce, nCino, and proprietary Regions applications such as the Relationship Grouping Application
Coordinates directly with the business and subject matter experts to create and groom backlog, determine prioritization and business value, ensure testing and user requirements are met, develop change management, and define requirements
Proactively self-identifies issues and ensures successful implementation of critical changes to mitigate Risk and address technology compliance
Ensures operational readiness and controls are in place
Serves as the portfolio main point of contact and communicates with key stakeholders, providing updates on product development and vision
Engages with vendor partners to stay up to date on product development, usage, and opportunities to increase product value / adoption
Supports and actively contributes to continuous improvement initiatives, including serving as a subject matter expert for the portfolio with Regions 2.0 (R2) and working with peer colleagues across the full Regions CRM ecosystem
This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.
This position is incentive eligible.
Requirements
Bachelor's degree in Business, Computer Science, or related field
Ten (10) years of progressive experience in CRM product development/management or related field
Two (2) years of supervisory or management experience
Preferences
Background with commercial, corporate, treasury management, commercial credit, capital markets or wealth management financial service industry with strong understanding of end-to-end sales process
Knowledge of bank operations, risk management, compliance, technology, finance, marketing, and data
Demonstrated experience leading diverse Steering Committees, reaching stakeholder alignment, and collaborating with senior and executive leadership
Proven experience leading and working within cross-functional teams and initiatives
Distinctive understanding of digital sales and service enablement, process orchestration, CRM and bank operating systems
Direct experience with Salesforce and nCino
Certifications in Safe Agile, Six Sigma, Business Architecture, or related disciplines
Experience in software product management/ownership, business systems analysis, information technology project management, or experience on a software development team
Familiarity with JIRA, Azure DevOps, Confluence, GitHub, and Agile software development practices
Skills and Competencies
Ability to effectively share and receive knowledge, resolve conflict, and create consensus
Ability to learn additional systems as needed
Ability to research, analyze data, and derive data-driven solutions
Ability to work under pressure and meet competing deadlines in a fast-paced and changing environment
Basic understanding of software development, web applications, computer architecture, and related subject matter
Creative and empathetic thinker with an awareness of software usability and ability to understand and advocate for the user
Detail oriented
Developed relationship-building skills
Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
Strong verbal, written communication, and organizational skills
Strong work ethic and self-motivation with the ability to work independently
Position Type
Full time
Benefits Information
Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.
We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
