Career Center

We are seeking a dynamic Branch Lead to join our Deposit Services Team at Bridgewater Bank. In this role, this individual will manage the Deposit Services staff and provides oversight of daily branch operations to ensure exceptional customer service, a proactive sales environment, and an efficient, successful branch operation.

RESPONSIBILITIES: 

• Oversee all deposit services activities to create exceptional customer experience
• Assist in the development of sales, marketing, and business development plans for branch
• Develop and maintain expert knowledge of BWB deposit products and services
• Manage and develop Account Executives; conduct performance reviews, 5-5-5’s, identify training needs, and assist with career development
• Always maintain appropriate staffing levels
• Develop and cultivate long-term client relationships to ensure branch sales growth and client retention
• Establish goals for Account Executives in client development and product penetration and monitor progress
• Oversee all daily operations of branch including overdraft reporting process, maintenance and supply ordering, timely processing of night and mail deposits, balancing of vault and cash drawers, etc.
• Provide reports as requested to identify trends in growth, retention, and attrition
• Adhere to the bank’s policies, procedures, security requirements and government regulations including (but not limited to) BSA
• Positively represents the bank in all interactions with clients, coworkers, and vendors

• 3+ years retail banking experience
• Demonstrated leadership, team building, and management skills
• Proven sales and business development skills
• Strong financial management skills and operational expertise
• Excellent written, verbal, and interpersonal communication skills written, verbal, and interpersonal communication skills