Audit: Review employee accounts. Oversee cash audit every 6 months; oversee travelers’ checks cashier’s checks audit every month. Analyze client accounts and transactions to detect potential fraud risk and identify fraud trends and patterns. Identify, assess, evaluate and recommend mitigation techniques and monitors risks from a strategic, financial, operational and external perspective.
Fraud Solutions: Provide ongoing analytics and program recommendations to increase security and mitigate risk. Complete research and investigations into current industry standards, fraud trends and limiting client losses. Handle debit card, check ACH, and internal or external fraud and determine required changes to the monitoring systems or policy revisions to minimize resulting future loss. Primary contact for law enforcement, potential suspicious activity, or other related issues.
Security: Oversee and administer compliance with the requirements of the BSA and Anti-Money Laundering Efforts; monitor compliance with the Office of Foreign Assets Control (OFAC) regulations for the financial industry in its efforts to administer and enforce economic and trade sanction against targeted foreign countries, their agents, terrorism sponsoring agencies and organizations, and international narcotics and weapons traffickers. Oversee CIP policies and procedures.
Policy and Procedure: Develop policies and procedures that will assist West Bank in increasing security and minimizing risk. Provide guidance to bank employees regarding procedures, audits, system usage, internal controls and risk mitigation.
Training, Management & Coaching: Design, develop and deliver security related training for internal staff and external customers. Responsible for daily management of the security department and security staff, providing training and direction, assigning tasks, and evaluating performance.
Build Strong Communities: Actively participate and represent the Bank in various industry, educational and community organizations, including the Security Peer Group with the Urbandale Police Department and the Chief’s Advisory Committee with the West Des Moines Police Department. Participate in community events, including staffing at least one event (art festivals, community celebrations, etc.), representing West Bank as requested by attending at least one luncheon, dinner, or reception, and participating in at least one community festival (parades, bank-sponsored outreach events, etc.) per year.
BS Business Administration, Finance, Management or related field preferred. 3+ years of banking experience including operations and management. Knowledge of branch operations, client relationships and risk management. Working knowledge of bank processes and systems. Excellent written and verbal communication skills.
Founded in 1893, West Bank provides full-service banking and trust services to consumers and business customers. West Bank has six offices in the Greater Des Moines area, one office in Coralville, and four locations in Minnesota. First and foremost a community bank, West Bank has built a strong reputation for being responsive to local needs. Our employees place a high priority on community involvement, lending their time and talents to a long list of civic and community projects.
From its humble beginnings in 1893, one thing has not changed. Every customer deserves our full attention and top-notch customer service.