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Zions Bancorporation is seeking an experienced ServiceNow Developer to work with our diverse team to expand the automation of technology and process controls across the Bank. The work centers around ServiceNow's Governance, Risk, and Compliance (GRC) solution and Policy and Compliance Management. Knowledge of the reliant modules like ITAM, SAM, HAM, APM, ITSM, VR and the core CMDB data is key. This role is fast paced and will provide the opportunity to work on a wide variety of technology initiatives on the Enterprise Technology Standards Automation team. This is part of a multi-million-dollar effort to modernize Zions' core systems, placing Zions at the forefront of modern banking systems.

Responsibilities

• Leverage ServiceNow GRC - Policy and Compliance to automate controls and reporting for Enterprise Technology Standards (ETS) Automation Team.
• Establish proper scoping for technologies to be measured ensuring data quality and accuracy in the CMDB.
• Liaison with the Asset Management team to ensure proper normalization of data.
• Leverage ServiceNow Query Builder to join data and properly target controls and their ownership.
• Work with Standards team and analysts to document and/or review policy requirements, implementation plans, and indicator test plans.
• Support the management of entities, entity types, control objectives, indicators, campaigns and attestations, issues, and other ServiceNow development functions.
• Create queries, reports and dashboards that show compliance at different levels of detail for owners and leadership.
• Support establishment of integration requirements for new control types and the data to support them.
• Work with the team to troubleshoot complex issues and also be able to work on your own independently.
• Consult with groups outside the ETS Automation team that would like to leverage ServiceNow GRC.
• Other duties as assigned.

Qualifications

• Requires a bachelor's degree in Information Technology, Computer Science, or related field and 4+ years of related experience.
• 2+ years development/administration experience within the ServiceNow platform and applications. A combination of education and experience may meet qualifications.
• Works well in a team environment and is comfortable with an extremely fast pace, switching priorities, and multitasking.
• Expert analysis, trouble shooting, technical and non-technical communication skills, both verbal and written.
• Proficient in literary skills for professional emails and documentation
• Must have advanced organizational, project management and client interfacing skills.
• Please consider applying even if you feel you don't meet 100% of the requirements

Location

This position has a hybrid work from home schedule with a minimum of three days per week in the office at the Zions Technology Center in Midvale, UT.

The Zions Technology Center is a 400,000-square-foot technology campus in Midvale, Utah. Located on the former Sharon Steel Mill superfund site, the sustainably built campus will be the company's primary technology and operations center.  This modern and environmentally friendly technology center will enable Zions to continue to compete for the best technology talent in the state while providing team members with an exceptional work environment with features such as:

• Electric vehicle charging stations and close proximity to Historic Gardner Village UTA TRAX station.
• At least 75% of the building is powered by on-site renewable solar energy.
• Access to outdoor recreation, parks, trails, shareable bikes and locker rooms.
• Large modern cafe with a healthy and diverse menu.
• Healthy indoor environment with ample natural light and fresh air.
• LEED-certified sustainable building that features include the use of low VOC-emitting construction materials.

Zions Bancorporation is transforming what it means to work for a financial institution. We operate in a fast-paced, information-driven environment, which means we need people who bring diverse experiences, perspectives, and expertise to meet ever-changing demands. Your ability to adapt, learn innovate and collaborate with a dynamic team helps us provide exceptional service to our customers and communities.

We are committed to helping our employees grow, develop and advance in their career.

Our Workforce of the Future, DEI and UpSkilling initiatives allow you to network across the organization, volunteer in our community, and build your technical and soft skills. We believe that investing in your success and well-being is an investment in our customers and our business.

Together we are building a culture that values diversity, celebrates growth and creates a space of belonging for all our team members. Our people are what set us apart and make us great.

Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.

About Zions Bancorporation

Zions Bancorporation, N.A. is one of the nation's premier financial services companies with annual net revenue of $2.9 billion in 2021 and more than $90 billion of total assets. Zions operates under local management teams and distinct brands in 11 western states: Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Texas, Utah, Washington, and Wyoming. The Bank is a consistent recipient of national and state-wide customer survey awards in small and middle-market banking, as well as a leader in public finance advisory services and Small Business Administration lending, ranking as the tenth largest provider in the U.S. of the SBA’s Paycheck Protection Program loans. In addition, Zions is included in the S&P 500 and NASDAQ Financial 100 indices.

Connections working at Zions Bancorporation