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Bank of America N.A.

New York, New York

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Client Support Manager, Private Banking
This position serves as the primary operational contact for the Bank’s Private Banking clients, partnering with one or more Private Bankers to ensure that clients are well-served. The CSM must be able to deliver exceptional customer service and assist clients with their needs while ensuring compliance with Bank policies and regulations. Independent judgment is required to plan, prioritize and organize a diversified workload. Essential Functions: ¨      Respond to customer questions, requests and concerns, both written and verbal, in a timely manner ¨      Handle the operations of deposit accounts, including but not limited to: opening/closing accounts, ordering supplies, ATM/debit cards and online banking applications for new and existing accounts, 


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