Career Center

POSITION SUMMARY: Responsible for answering in-bound calls as well as online chat customers.  Respond to customer’s inquiries for banking support and/or services.  Provides effective, efficient, consistent, and professional customer service. Seeks opportunities to attract, retain and expand customer relationships.  Interacts with all FSBT offices and departments to best serve the customer and exceed their expectations. ESSENTIAL DUTIES AND RESPONSIBILITIES: Properly identifies the customer and provides information/assistance accurately, efficiently, and professionally Answers questions, research problems and performs various operational duties including but not limited to: deposit accounts, loan accounts, debit and credit ca