Description ResponsibilitiesProvide courteous, timely and effective customer service to both internal and external customers.Contacts customers and receives payment status on past due invoices; establishes reason for past due account situation as necessary. May be asked to contact customers prior to due date to ensure needed paperwork has been received in order for timely payments to be made. Researches and analyzes accounts prior to initiating debtor contact; examines historical data, evaluates past resolution efforts.Adheres to follow-up guidelines in order to ensure outstanding obligations are satisfied. Uses collection queues and call-backs to assist in determini
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