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QCR Holdings, Inc.

Davenport, Iowa

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County National Bank

Hillsdale, Michigan

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County National Bank

Hillsdale, Michigan

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UniBank

Whitinsville, Massachusetts

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The National Bank of Indianapolis

Indianapolis, Indiana

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Iowa Bankers Mortgage Corporation

Johnston, Iowa

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Hoosier Heartland State Bank

Crawfordsville, Indiana

QCR Holdings, Inc.

Carthage, Missouri

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UniBank

Whitinsville, Massachusetts

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UniBank

Grafton, Massachusetts

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UniBank

Shrewsbury, Massachusetts

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Federal Home Loan Bank of Chicago

Chicago, Illinois

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Busey

Chesterfield, Missouri

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Zions Bancorporation

Sandy, Utah

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National Rural Utilities Cooperative Finance Corporation

Dulles, Virginia

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Federal Home Loan Bank of Chicago

Chicago, Illinois

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UniBank

Sutton, Massachusetts

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Federal Home Loan Bank of Chicago

Chicago, Illinois

Life Asset

Washington , D.C.

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Loan Care Advisor I/II
WHAT YOU'LL DODuties & Responsibilities Ensure customer satisfaction and retentionDeliver technical, troubleshooting and service support via phone, chat and emailDe-escalate situations involving dissatisfied customers, offering patient assistance and supportAttend and participate in training sessions and team meetingsAbility to adapt to change and respond to all requests in a professional and positive mannerMaintain customer confidence and protect bank operations by keeping information confidentialInform and refer customers when appropriate for products and servicesPerform outbound calls to customers as needed to deliver exceptional service to our customers


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