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Maspeth Federal Savings

Maspeth, New York

Maspeth Federal Savings

Maspeth, New York

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East Cambridge Savings Bank

Cambridge, Massachusetts

First State Bank of the Florida Keys

Key West, Florida

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First National Bank and Trust Company

Arcadia, Wisconsin

Malvern Bank

Paoli, Pennsylvania

Colorado Housing And Finance Authority (CHFA)

Denver, Colorado

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Chelsea Groton Bank

Groton, Connecticut

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Chelsea Groton Bank

multi cities throughtout CT, Connecticut

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Chelsea Groton Bank

Groton/Norwich, Connecticut

THE FARMERS BANK

CARMEL, Indiana

Wakefield Co-operative Bank

Wakefield, Massachusetts

PeoplesBank

Longmeadow, Massachusetts

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Calvin B Taylor Banking Company

Lewes, Delaware

Calvin B Taylor Banking Co Logo
Calvin B Taylor Banking Co

Berlin, Maryland

Windsor Federal Savings

Windsor, Connecticut

Wakefield Co-operative Bank

Wakefield, Massachusetts

Network for Oregon Affordable Housing

Portland, Oregon

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Loan Care Advisor I/II
WHAT YOU'LL DODuties & Responsibilities Ensure customer satisfaction and retentionDeliver technical, troubleshooting and service support via phone, chat and emailDe-escalate situations involving dissatisfied customers, offering patient assistance and supportAttend and participate in training sessions and team meetingsAbility to adapt to change and respond to all requests in a professional and positive mannerMaintain customer confidence and protect bank operations by keeping information confidentialInform and refer customers when appropriate for products and servicesPerform outbound calls to customers as needed to deliver exceptional service to our customers


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