Description Summary The Call Center Specialist is the smile on the phone when our customers are most in need. Gulf Coast Bank & Trust is looking for a friendly voice, fluent in English and another language (Spanish preferred, others welcome to apply) who is able to assist internal and external clients with debit card, digital banking, and various banking needs via telephone. Gulf Coast Bank & Trust Co. is an Equal Opportunity Employer/Veterans/Disabled. Responsibilities Identifies client needs, clarifies information, troubleshoots, and researches to resolve every issue and/or provide solutions related to banking needs.
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