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Malvern Bank

Paoli, Pennsylvania

NEW! NEW!
Bank of America N.A.

Charlotte, North Carolina

Colorado Housing And Finance Authority (CHFA)

Denver, Colorado

Maspeth Federal S&L Logo
Maspeth Federal S&L

Maspeth, New York

Bank of Wisconsin Dells Logo
Bank of Wisconsin Dells

Wisconsin Dells, Wisconsin

Maspeth Federal S&L Logo
Maspeth Federal S&L

Maspeth, New York

Chelsea Groton Bank Logo
Chelsea Groton Bank

Groton, Connecticut

First & Farmers National Bank, Inc. Logo
First & Farmers National Bank, Inc.

Somerset, Kentucky

Chelsea Groton Bank Logo
Chelsea Groton Bank

multi cities throughtout CT, Connecticut

THE FARMERS BANK

CARMEL, Indiana

Wakefield Co-operative Bank

Wakefield, Massachusetts

PeoplesBank

Longmeadow, Massachusetts

First State Community Bank Logo
First State Community Bank

Farmington, Missouri

Calvin B Taylor Banking Co Logo
Calvin B Taylor Banking Co

Berlin, Maryland

Calvin B Taylor Banking Company Logo
Calvin B Taylor Banking Company

Lewes, Delaware

Washington Savings Bank Logo
Washington Savings Bank

Dracut, Massachusetts

The Paducah Bank & Trust Company Logo
The Paducah Bank & Trust Company

Paducah, Kentucky

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IT Service Desk Specialist
Duties/Responsibilities Respond to inbound technical calls and helpdesk tickets in an efficient, courteous, and knowledgeable manner. Ensure that all calls taken have been resolved and if not resolved, ensure escalation has been done and the associate has been contacted. Proactively determine ways to improve support/service and reduce the number of inbound calls. Maintain an open line of communication regarding events, outstanding issues, and client follow-up. Assist with installation and/or upgrade of software and hardware. Resolve problems by gathering information, determining the customers' needs, and conducting research to find a correct solution. Acquire and maintain a working knowledge of a wide


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