The Commercial Banking Trainer is responsible for training Commercial Banking, Commercial Banking Service Support and associates on core, lending and credit systems, compliance & regulatory requirements, policy, procedure, product & service offerings and ancillary systems as defined by the business line. This position provides strong support to the front line customer facing associates as well as various support functions. The Commercial Banking Trainer will assist with creating content and building curriculum.
WHAT YOU'LL BRING
Conduct training including core & lending systems, nCino, compliance & regulatory requirements, policy, procedure, product & service offerings and ancillary systems as needed for all business lines.
Serve as an nCino liaison being supported by nCino Champions.
Assist with creation of training programs, content development, curriculum and on-going maintenance of training materials for Commercial Banking.
Coach and monitor the progress of assigned personnel providing specific subject matter training materials to ensure completeness and timeliness.
Create and maintain Commercial Banking online eLearning courses for continuing operational and compliance training.
Provide ad hoc refresher training to associates as needed.
Assist with the conversion of acquired institutions by leading training for newly acquired associates.
Take ownership and ensure timely response and resolution of issues.
Partner with the Talent Acquisition department preparing for new hires/transfers to the Commercial Banking department. Onboard new associates to the Commercial Banking department.
Strong oral and written communication, decision-making and problem-solving skills
Basic understanding of online learning tools (Camtasia, Articulate, SnagIt)
Travel, as needed, both within and outside Busey markets; Some travel could require overnight stays
Ability to work independently and problem solve in situations where precedents may not have been set.
Effective management of competing priorities to obtain completion of projects and goals.
Perform duties and make decisions under frequent time pressures.
WHY IT MATTERS
The Commercial Banking Trainer supports all Commercial lines of business across the Busey footprint. Facilitating robust training programs directly contributes to the success of our line of business partners and in turn the clients we serve. In addition, new and updated internal polices and external regulatory guidelines are included in the commercial training program to ensure education and adherence to policy and procedure is communicated and practiced.
EDUCATION & TRAINING
Requires 4 or more years in the financial service, training, or education industry.
Associate's degree or higher preferably in a Business or Education field preferred.
Requires advanced knowledge of Microsoft Office.
Busey believes that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Equal Opportunity Employment is a priority for Busey and all qualified applicants will receive consideration regardless of race, color, religion, national origin, genetic information, sex (including pregnancy), age, sexual orientation, gender (including gender identity and expression), marital status, military status, veterans status, citizenship status, disability, order of protection or any other characteristic protected by applicable law or other non-merit based factors.
Internal Number: COMME03759
As of June 30, 2019, First Busey Corporation (Nasdaq: BUSE) was a $9.61 billion financial holding company headquartered in Champaign, Illinois.
Busey Bank, a wholly-owned bank subsidiary with total assets of $7.66 billion as of June 30, 2019, is headquartered in Champaign, Illinois and has 44 banking centers serving Illinois, 13 banking centers in the St. Louis, Missouri metropolitan area, five banking centers serving southwest Florida and a banking center in Indianapolis, Indiana. Through the Busey Wealth Management division, the Company provides asset management, investment and fiduciary services to individuals, businesses and foundations. As of June 30, 2019, assets under care were approximately $7.47 billion. Busey Bank owns a retail payment processing subsidiary, FirsTech, Inc., which processes approximately 28 million transactions per year using online bill payment, lockbox processing and walk-in payments at its 4,000 agent locations in 43 states. More information about FirsTech, Inc. can be found at firstechpayments.com.
Busey Bank was named among Forbes' 2019 Best-In-State Banks—one of five in Illinois and 173 from across the country, equivalent to 2.8% of all banks. ...Best-In-State Banks are awarded for exceptional customer experiences as determined by a survey sample of 25,000+ banking customers who rated banks on trust, terms and conditions, branch services, digital services and financial advice.
TheBANK of Edwardsville, a wholly-owned bank subsidiary of the Company with total assets of $1.95 billion as of June 30, 2019, is headquartered in Edwardsville, Illinois and has 19 banking centers. Through TheBANK of Edwardsville Wealth Management division, the Company provides asset management, investment and fiduciary services to individuals, businesses and foundations. As of June 30, 2019, assets under care were approximately $1.50 billion.
For more information about us, visit busey.com and 4thebank.com.