Named American Banker’s “Best Banks to Work For” in 2017, 2018, 2019 and 2020. Awarded 2018 Bubbler Award – Top 10 “Best Places to Work for Young Professionals in Wisconsin.” Here’s your chance to join the Forward Family of Providers and see what all the excitement is about!
As digital banking trends continue to grow, Forward Bank is expanding our team to add a Digital Banking Director. This position will partner with the Bank’s stakeholders to lead digital project management initiatives and the digital customer/user experience.
Develop short- and long-term digital bank product management plans and implement programs that capitalize on business opportunities to target new and existing customer segments; and contribute to the achievement of strategic business plan objectives to drive revenue, increase market share, and achieve optimal brand awareness
Lead a team to research, define, communicate, and execute the strategy, roadmap and implementation for digital banking product offerings.
Oversee the management, agile development planning, and implementation of digital banking technology projects.
Manage contracts and relationships with third party vendors providing digital banking products
Collaborate with key stakeholders and cross-functional partners across the bank, including IT, marketing, finance, legal and compliance.
Bachelors degree in Business, IT or related field is preferred.
8-10 years of industry experience in similar roles, preferably with a significant record of accomplishment in managing digital channels. Experience in a financial institution is preferred.
Good balance of technical knowledge and business acumen with a proven record of accomplishment in driving digital banking innovation and business metrics with a customer centric mindset
Strong vendor management experience including contract negotiation, performance management, scope management, and change management
Exceptional communication skills and service-oriented mindset
About Forward Bank
At Forward Bank, our mission is to know and care about our customers while providing flexible forward-thinking financial services. As a customer-owned, independent community bank, we provide financial security, opportunity and growth for individuals, organizations and businesses. We welcome you to visit our website or any of our offices to see how we can drive you forward!
Forward Bank serves the communities of Colby, Greenwood, Marshfield, Medford, Stanley, Thorp and Withee by matching personal and business checking and savings accounts; consumer, mortgage, commercial and Ag loans; and investment and insurance services to the needs of our clients.