Loan Operations Specialist is responsible for the efficient and effective support of the lending operations throughout M&F Bank. Responsible for the daily workflow within the department, which may include creation, review, or servicing of loan accounts. Provide outstanding customer service by resolving any problems, issues or questions, both verbally and in writing to ensure customer satisfaction. Maintain productive relationships with all lending units throughout M&F. Ensure compliance with bank policies, federal, and state rules and regulations. ESSENTIAL FUNCTIONS (Associate may have a primary focus for origination or servicing) Analyze incoming loan files for compliance with bank policies, procedures, and applicable laws or regulation
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