Department: Retail Banking Reports To: Branch & Deposit Operations Manager Supervises: None Last Update: 02/19/2021 Summary: Audits all new/revised deposit accounts and higher risk deposit maintenance to ensure compliance with regulation and internal policy and procedure.
MAJOR DUTIES & RESPONSIBILITIES:
Audits new personal and business deposit accounts for compliance, documentation accuracy and completeness, including but not limited to CIP documentation, business organizational documents, trust and fiduciary documents.
Audits customer profile on core banking system to ensure that it has been set up correctly and in accordance with supporting documentation.
Audits higher risk customer profile and account level maintenance for completion, accuracy and to ensure all necessary supporting documents/forms have been collected.
Tracks and reports on accounts opened/maintained with policy and/or documentation exceptions.
Assists with the completion of the Branch Audit Program, including but not limited to sending request lists, collection of the supporting documentation, tracking and reporting of audit findings.
Delivers excellent and enthusiastic internal customer service.
Maintains a high level of understanding of, and adherence to, relevant regulation and internal bank policy.
Assists the retail banking and compliance team to enhance procedures and processes to maximize regulatory compliance while maintaining operational efficiency.
Other duties as assigned.
EDUCATION & EXPERIENCE: • High school diploma or equivalent • Successful completion of in-house training program
Additional Salary Information: negotiable
Internal Number: 4
About Superior National Bank
Superior National Bank approaches every day with the philosophy that we “Grow Your Future.” Our employees are instrumental in helping us achieve that goal. Thank you for your interest in joining our team!
Our Vision: Growth through a culture of innovation, while maintaining our primary values of customer first and employee pride.
Mission: To provide a Superior Experience Every Time.
Customer First – Drives Every Decision
Caring About People – The Heart of All We Do
Innovative Thinking – Encouraging Ideas and Creative Solutions
Teamwork – Everyone and Every Voice Matters
Integrity – Do the Right Thing
As an organization, we value the efforts of our employees as they strengthen our pillars of trust through the great work that they do. Each member of our team plays an integral role in supporting the overall success of the organization. We try to create a work environment that supports employee development and engagement, staffing our locations with honest, hard-working people who truly care about one another and their customers and our community. If this describes a culture that appeals to you, we invite you to apply to join our team!