SCHEDULE: Monday - Friday 10:00am-5:00pm DUTIES AND RESPONSIBILITIES Field phone calls from mortgage customers and referral sources, formulate the appropriate actions necessary to assist them, and enhance their relationship with Busey. Assist with entering customer application information in mortgage application system. Assist with database management and marketing initiatives. Assist with the preparation of mortgage loan files and submit them to the Mortgage Loan Coordinator according to established guidelines. Assist with gathering information and documentation from customers, cross-selling other bank products, and providing excellent customer service.
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