The Commercial Banking Officer (CBO) will be responsible for developing relationships in the market to expand and enhance the commercial deposit portfolio. The direct efforts of the CBO will result in obtainable and measurable deposit growth throughout the market. This person will also work closely with the Commercial Business Development Officers to add depth to their commercial portfolio and to enhance the client experience. In addition to new deposit creation, the CBO will offer the varied Treasury Services products to the existing and potential commercial/business deposit base. These products include but are not limited to Merchant Services, Insured Cash Sweep, ACH features, Remote Deposit Capture options. This position requires that the employee be invested in the community through participation in active organizations, i.e. Chambers of Commerce, BNI organizations, Rotary, etc.
Generate new commercial deposit accounts through networking and direct solicitation to business owners.
Direct sales and support of Commercial Services, including but not limited to Merchants Services, Remote Deposit Capture, ACH services, ICS platform, and varied platforms pertaining to the Commercial Banking relationship.
Preparation and presentation of proposals to commercial customers.
Training and on-boarding of commercial services and products.
Coordination of service and installation of ancillary services with operations support.
Provide support to existing clients on operational and/or technical problems related to commercial services, as needed, with the help of a Treasury Management Administrator.
Provide routine and regular follow-up with customers post-installation and on-boarding.
Be a resource for additional bank services, such as Mortgage, Retail and Trust.
Others, as assigned.
Core Business Deposit Portfolio
Cash Management System
Treasury Services to cover but not limited to:
Remote Deposit Capture System
Merchant Card Processing Procedures
Microsoft Office Suite (Outlook, Word, Excel and PowerPoint)
Sales report tracking and development
Bank Secrecy Act
Other compliance training as assigned
Communication (Requirement to communicate orally and verbally):
This position requires well-refined verbal and written communication skills to effectively support and service the commercial services outlined above. The position may be asked to provide periodic reports to management regarding program success and updates.
College degree is preferred, but not required
Banking experience preferred
Interpersonal business relationship skills
Ability to source and/or recognize new opportunities
Technical commercial services skills and knowledge as described above
Proven consultative and customer service abilities
Superb communication and time-management skills
Technological capacity to coordinate the installation of commercial products (i.e. merchant card terminals and check scanners) with the appropriate operational support.
This position will require travel within First Bank’s strategic market for consultative and service calls. As such, most of the working day will be performed while standing or sitting at customer and branch locations or sitting in a personal vehicle. While not traveling, the position will require general office work. Daily lifting of any magnitude is not required; however, occasional lifting may be needed to install scanners, merchant card terminals, etc.
About First Bank
Discover the Power in One
At First Bank, we believe there is power in one employee, one manager, one team … to make a difference for each and every person we have the privilege to serve. If you'd like to become a part of our team, we'd like to hear from you!
Thank you for your interest in joining the First Bank team.
We are seeking highly motivated, talented candidates to join our staff. If you are looking for a career opportunity, and have the required background and experience for any of our current openings, we would like the opportunity to speak with you.
Our EEO Policy
First Bank is an equal opportunity employer. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state of local law.