Foster team spirit within the team and engage the team in process improvement activities to increase productivity and customer service.
Ensure overall department adherence to daily operating standards, concerning compliance with federal and state regulations and internal bank risk control standards.
Coach and monitor the progress of assigned personnel to ensure they are performing the necessary job duties at the level expected.
Assist Senior Management in the development and implementation of new Card/ATM products and services.
Ensure departmental reporting is prepared accurately and timely.
Display ownership and ensure timely response and resolution of issues.
Maintain knowledge of internal resources to mitigate disruption of services to customers.
Communicate recurring or serious issues to Senior Management.
Recommend temporary work around and viable solutions to improve customer service and response.
Strong communication, decision-making, and problem solving skills
Effective leadership and management skills
Work independently and make decisions.
Effectively manage and supervise staff
Analyze and solve problems for which there are not always precedents
Focus on multiple priorities without degradation in the quality of work produced
Perform duties and make decisions under frequent time pressures
Requires a college degree preferably in a business or finance field of study or 4 or more years of financial services industry experience preferably in banking.
Requires 3 or more years of previous leadership experience.
Requires advanced knowledge of Microsoft Office.
EOE of Minorities/Females/Vets/Disability
Internal Number: CARDA02725
As of June 30, 2019, First Busey Corporation (Nasdaq: BUSE) was a $9.61 billion financial holding company headquartered in Champaign, Illinois.
Busey Bank, a wholly-owned bank subsidiary with total assets of $7.66 billion as of June 30, 2019, is headquartered in Champaign, Illinois and has 44 banking centers serving Illinois, 13 banking centers in the St. Louis, Missouri metropolitan area, five banking centers serving southwest Florida and a banking center in Indianapolis, Indiana. Through the Busey Wealth Management division, the Company provides asset management, investment and fiduciary services to individuals, businesses and foundations. As of June 30, 2019, assets under care were approximately $7.47 billion. Busey Bank owns a retail payment processing subsidiary, FirsTech, Inc., which processes approximately 28 million transactions per year using online bill payment, lockbox processing and walk-in payments at its 4,000 agent locations in 43 states. More information about FirsTech, Inc. can be found at firstechpayments.com.
Busey Bank was named among Forbes' 2019 Best-In-State Banks—one of five in Illinois and 173 from across the country, equivalent to 2.8% of all banks. ...Best-In-State Banks are awarded for exceptional customer experiences as determined by a survey sample of 25,000+ banking customers who rated banks on trust, terms and conditions, branch services, digital services and financial advice.
TheBANK of Edwardsville, a wholly-owned bank subsidiary of the Company with total assets of $1.95 billion as of June 30, 2019, is headquartered in Edwardsville, Illinois and has 19 banking centers. Through TheBANK of Edwardsville Wealth Management division, the Company provides asset management, investment and fiduciary services to individuals, businesses and foundations. As of June 30, 2019, assets under care were approximately $1.50 billion.
For more information about us, visit busey.com and 4thebank.com.