The Teller is responsible for the paying and receiving functions and a variety of services to the bank’s customers. The teller performs monetary transactions for customers, answers customer inquiries for banking information, processes payments, cross-sells bank services and provides backup for the customer service function.
The Teller is responsible for a variety of customer service functions
Performs all paying and receiving teller functions for customers
Processes night depository bags for customers
Assists in opening and closing of the vault daily
Maintains teller cash supply within the bank’s guidelines
Processes loan, line of credit and credit card payments
Assists customers in entering safe deposit box area
Answers any customer inquiries in a prompt and courteous manner
Provides support to other employees as needed
Responsible for compliance within area of responsibility
The Teller is responsible for achieving all goals and objectives
Responsible for ensuring all branch sales goals and objectives are met
Responsible for meeting all referral goalCross-sells other banking products to existing and prospective customers
Makes customer referrals to other areas for additional products to service customer needs
Has a good knowledge of the bank’s incentive program
Other duties as may be assigned from time to time
Be goal and results oriented.
Have a good working knowledge of the bank’s products and services
Be able to utilize the bank’s computer system and various software programs
Have the ability to recognize a sales or referral situation
Be outgoing, friendly and eager to assist prospective as well as existing customers.
Be able to deal tactfully and effectively with a broad spectrum of customers
Be able to communicate and deal tactfully with other bank personnel and departments
Additional Salary Information: Salary may be higher for candidates with teller experience.