Responsible for overall loan operations management and oversight of the loan operations staff. This includes processing, servicing, accounting, and customer service. Administers systems processes and procedures to ensure accurate and timely processing, supervises the operations staff, and ensures department delivers exceptional customer service.
High school diploma or GED equivalent required.
Some college background strongly preferred, business or related degree is a plus.
3+ years of supervisory leadership experience and relevant loan operations management preferred.
5-7 years banking experience required.
Detailed knowledge of lending products, including residential, commercial, and consumer.
Experience in developing, training, leading, and motivating teams.
Computer skills – To perform this job successfully, an individual should have a strong knowledge of Microsoft products, Laser Pro loan processing software, and FIS core processing systems.