Loan Operations Representative

Basic Function

Provide support to the Bank’s loan function by reviewing new/renewed loans; reviewing loan advances, payments, and rate changes; and processing paid loans.

Job Duties

1. Perform basic loan servicing functions for a variety of loan types (Commercial Real Estate; Commercial and Industrial; Consumer)
   • Apply payments and advances to loans
   • Act as servicing agent for participated/syndicated loan transactions
   • Perform servicing for troubled loans, i.e., non-accruals, OREO, and charge-offs
   • Pay invoices
   • Pay real estate taxes
   • Process paid loans
     • Prepare payoff letters
     • Prepare release deed if necessary and send for recording
2. Review new and renewed loans
   • Review new and/or renewed loans on the Fiserv system against boarding data
   • Responsible for maintaining original loan documents and files in the collateral vault
3. Answer client inquiries regarding loan balance, transactions & payoffs
   • Transfer money between accounts
   • Prepare wire transfer requests
   • Research and correct errors
4. Audit data entry of new and renewed loans
   • Perform maintenance as needed
   • Scan key loan documents
5. Audit all previous day’s servicing activity
   • Correct errors as found
   • Perform reconciliation process for GL accounts
6. Monitor hazard and flood insurance
   • Contact agents/borrowers to obtain current certificate of insurance
   • Update weekly insurance tickler report
   • Add lapsed insurance coverage to force placed insurance program
7. Perform additional departmental duties such as:
   • Order credit reports, title work and/or flood searches
   • Assist with Board reports
   • Update Procedures
   • Input CRA/HMDA information into the FFIEC CRA/HMDA data entry software
   • Assist in the processing of construction draws
   • Update collateral & insurance report
   • Prepare Subordinations of lien
   • Provide notary services
   • Monthly insurance monitoring
   • Monthly available commitment report monitoring
   • Collateral maintenance for tax certificates secured loans
   • Review daily reports
   • Update loans secured by stock/bonds/investment accounts report
   • Input Customer Due Diligence and Beneficial Ownership information into BAM+

Nonessential Duties

• Other duties as assigned

Qualifications

Knowledge, Skills & Abilities

• Detail oriented
• Basic accounting knowledge
• Working knowledge of Bank regulations preferred

Training & Experience

• High School diploma or GED
• 0-2 years banking experience
• Microsoft proficiency
• Fiserv application experience helpful
• College degree helpful

First Bank Chicago is an Equal Opportunity Employer: disability/veteran

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