Corporate Trainer (fully in-office) - San Diego, CA

Location
San Diego, California
Salary
Open
Posted
Apr 02, 2024
Closes
Apr 03, 2025

Did you know that Zions Bancorporation is one of the nation's premier financial services companies with total assets exceeding $70 billion? With local management teams at the helm in 11 western states, Zions is dedicated to making a difference in their local communities. At Zions, we haven't forgotten who keeps us in business, meaning we're committed to the success of our customers, and our employees. Here, the possibilities are endless - come for a job, stay for a career.

Zions Bancorporation is currently seeking a Trainer to lead new employees towards successful integration into their enterprise job functions. Zions Bancorp prides itself on creating the best banking relationships and to do this we must continue to build and educate a team of intelligent contributors who can add value to our clients' businesses and build deep roots in the communities we serve, and our Trainers are an instrumental part of doing this. 

Position Responsibilities:

  • Conducts ongoing training sessions primarily for retail job functions, which includes new employee orientation, systems, products, processes and procedures, and effective needs-base selling training courses and programs.
  • Facilitates face to face training and virtual led training, as well as taking on other roles required in the virtual environment.
  • Takes responsibility for ensuring all training rooms/venues, equipment and other requirements are reserved and/or canceled based upon training needs.
  • Communicates with managers to ensure quality new employee onboarding experiences.
  • Assists with assessing and provides feedback regarding onboarding and training effectiveness.
  • Manages training follow up tasks and record keeping.
  • Tracks, measures, and evaluates the progress and performance of those involved in the training courses.
  • Selects and/or develops teaching aids and facilitator reference material as required.
  • Builds and maintains effective working relationships with internal stakeholders through consistent communications and responsiveness.
  • Other duties as assigned.

Qualifications:

  • Requires a high school degree and 2+ years of experience in training methods and practices, writing, communications development or other directly related experience.
  • Some college and experience in course development preferred.
  • Banking background preferred.
  • Solid knowledge and/or hands on experience with bank teller and new accounts procedures
  • A combination of education and experience may meet qualifications. Working knowledge of training techniques, practices and methodology.
  • Knowledge of organizational learning, training programs, employee training, and facilitation.
  • Strong customer service, problem solving, analysis and communication skills, both written and verbal.
  • Solid presentation and people skills.
  • Must have good understanding of technology, time management and effective communication skills, both verbal and written.
  • Ability to conduct and facilitate training courses.
  • Ability to evaluate, track and analyze training effectiveness.

    Benefits: 

    • Medical, Dental and Vision Insurance - START DAY ONE!
    • Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
    • Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
    • Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
    • 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
    • Mental health benefits including coaching and therapy sessions
    • Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
    • Employee Ambassador preferred banking products

    Pay range (depending on experience): $25.78-$41.59



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