Special Assets Support Specialist - SLC - Hybrid

Salt Lake City, Utah
Apr 01, 2024
Apr 02, 2025

Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the "Best Banks to Work For" and as having a top banking team in its list of "The Most Powerful Women in Banking." Our customers consistently vote us as the best bank in our local markets., We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a "local" business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers.


With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.


Zions Bancorporation is currently hiring a Special Assets Support Specialist to join our Salt Lake City team! This position offers a Hybrid work schedule (subject to periodic review).


This position offers a great entry point into credit, lending, or loan workout within Zions Bank.


Credit Administration is the department responsible for the overall credit quality of the Bank's loan portfolio. The Department approves loan transactions, manages the problem loan portfolio, and coordinates consumer and certain commercial lending functions with Enterprise Retail Banking in Salt Lake City. Credit Administration is also responsible for certain management and administrative functions including certain regulatory and credit support functions.

SAG is responsible for loans and credit relationships for which the borrower is experiencing financial difficulty and repayment could be in doubt, or even so bad as to warrant a charge off.  Our mission is to work with the borrower to find a way to restore the credit or, if not possible to restore, then to minimize the bank's loss exposure.

This Operations group supports Zions Bank and Vectra Banks workout and OREO teams. There is a total of 4 employees on the team and we offer a good work/ life balance with flexible schedules. 


The ideal candidate will have the skills and experience to:


  • Provides support to the special assets group and loan workout officers in the administration of the special asset portfolio, processes and functions.
  • Assist with completing analytical reporting and research related functions required in the servicing, liquidating and restructuring of problem loan relationships and assets.
  • Maintain documentation control and credit files for the loan transfer process.
  • Responsible for tracking covenant compliance, tickler system, public record filings, client correspondence, loan payments/extensions processing and the tracking and following of collateral insurance.
  • May be responsible for ordering appraisals, broker price opinions, environmental and foreclosure reports, track and follow collateral insurance.
  • Maintains files, inputs data, follows, monitors and clears exception reports
  • Other duties as required.




  • Requires a High School diploma or equivalent 
  • 2+ years' experience with loans, documentation, credit review, credit and lending analysis, policies, procedures and reporting or other directly related experience.
  • A combination of education and experience may meet job requirements.
  • Requires excellent written and verbal communication skills.
  • Ability to work under pressure to meet deadlines and work constructively and cooperatively as a team member.
  • Must have strong judgment, time management, customer service and problem
  • resolution skills.
  • Strong working knowledge of various computer software including spreadsheets and word processing
  • Preferred knowledge of loans, credit reviews, foreclosures, taxes, insurance, appraisals and analyzing commercial, consumer and business situations.



Located in the heart of downtown Salt Lake City, the Zions Bank Building serves as the headquarters of both Zions Bancorporation and Zions Bank. The building sits adjacent to City Creek Center, a world-class shopping and dining destination with more than 100 stores and restaurants. The Zions Bank Building stands tall among Salt Lake City's central business district, providing hundreds of team members with an exceptional work environment and features such as:


  • Easy access to the City Creek UTA TRAX station, as well as various electric vehicle charging stations in most City Creek area garages;
  • An employee-only fitness center and bike storage;
  • An employee lounge, kitchen, micro market, game tables, couches and TVs;
  • Private mothers' rooms and lockers; and
  • Access to downtown shopping, dining, arts and entertainment.

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