Relationship Banking Associate

Basic Function
This role is designed to train and mentor an individual pursuing a career in Relationship Banking.
Support the branch team by providing friendly and professional services to Bank clients including initial sales; service contact; troubleshooting; and providing the benefits of the Bank’s consumer and business product lines.

Essential Duties
This individual will be trained on relationship banking duties including:
1. Client development

2. Client service and maintenance

3. Banking product knowledge

4. Compliance/Risk

• Adhere to compliance policies/procedures and internal controls
• Support the Bank’s efforts to ensure successful CRA results by participating in any Bank sponsored CRA activities when available

5. Responsible for ATM/Debit Card duties

6. Perform additional duties such as

• Attend monthly meetings
• Order and arrange supplies
• Support Relationship Banking department in any capacity necessary

Nonessential Duties

• Other duties as assigned

Qualifications

Knowledge, Skills & Abilities

• Maintain friendliness and professionalism through the proper use of tact & diplomacy when dealing with clients at all times
• Enjoy working with the public
• Strong verbal and written communication skills
• Current and remains up to date in relevant technology and systems
• Strong level of accuracy and detail oriented
• Ability to be flexible and to multi-task on a regular basis
• Strong knowledge of bank deposit products & regulations
• Good problem-solving skills
  
  

Training & Experience

• College degree (Associates or Bachelors) or equivalent related experience
• Military experience to be considered
• Microsoft proficiency
• Detail oriented
• Ability to multi-task
• Additional training/education helpful

First Bank Chicago is an Equal Opportunity Employer: disability/veteran

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