Retail Support Branch Relationship Banker (20 Hours) - Salt Lake

Salt Lake City, Utah
Dec 12, 2023
Dec 12, 2024

Zions Bank recognizes that its strength comes from the dedication, experience and talents of its diverse employee base. As we usher in the next generation of banking, we're committed to being the premier employer of choice. We're proud to have ranked among American Banker magazine's "Best Banks to Work For" every year since 2013, as Best Employer from Utah's Best of State and among the Best Places to Work in Idaho. Make the leap into a new era of banking. Let us transform your career. 


Our employees in Retail Support are a key piece to the success and daily functions of our branches across Zions Bank.


Retail Support is a department of traveling tellers and bankers who support Zions Bank branches throughout their geographical area in the case of absenteeism. This position offers an opportunity to gain a large skill set in the fundamentals of banking while also providing networking opportunities. Our mission is to support our branches and help them to fulfill strategic objectives and carry out Zions Bank's company vision.


Minimum pay is $19 per hour


We are now accepting applications for our Branch Relationship Banker position. The ideal candidate for this position will have the skills and experience necessary to:

  • Perform full service banking services to new and existing customers within the branch, with a primary focus on sales and service.

  • Initiate new accounts, consumer loans, and perform client services assistance.

  • Resolve client concerns through direct personal action or by referring clients to an alternative bank department resource.

  • Be responsible for making appropriate referrals for other bank products and services, including commercial lending products.

  • Follow up with clients as needed.

  • Perform cash transactions, open or update accounts, originate and close consumer or small business loans.

  • Be responsible to resolve customer service issues.

  • Establish, expand, and maintain a strong customer relationship by providing extensive, personalized service focused on the specific needs of each banking customer.

  • Be responsible for processing cash transactions and other customer service duties within the branch.

  • Perform other duties as assigned.


Banker Qualifications:

  • High School diploma or equivalent and 1+ years experience in sales, teller, new accounts or loan processing or other directly related experience.

  • An equivalent combination of education and experience may meet qualifications.

  • Previous experience in a financial sales representative oriented role preferred.

  • Working knowledge of mathematical calculations and standard banking products, services and transactions.

  • Solid knowledge of all retail products and services.

  • Basic knowledge of consumer lending applications.

  • Proven customer service, interpersonal and communication skills, both verbal and written.

  • Effective selling, cross-selling and referral skills.

  • Solid mathematical, problem-solving and negotiation skills.

  • Solid interpersonal & relationship building skills.

  • Strong attention to detail and time management.

  • Proficient in basic computer skills.



  • Retail Support covers a geographical area. Mileage reimbursements are provided whenever an employee travels over 25 miles round trip from their home.
  • As far north as Centerville/Bountiful. As far south as Draper/Riverton. Also covers Tooele and Magna. Also covers branches though the canyon such as Kamas, Coalville, and the Park City branches



  • Employees who average over 20 hours per week may be entitled to participate in employee benefits provided by Zions Bank, in accordance with our standard eligibility rules.

  • Competitive compensation + mileage compensation for travel.

  • Medical, Dental and Vision Insurance - START DAY ONE! 

  • Life and Disability Insurance, Paid Parental Leave and Adoption Assistance

  • Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts

  • Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays

  • 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience

  • Mental health benefits including coaching and therapy sessions

  • Tuition Reimbursement for qualifying employees

  • Employee Ambassador preferred banking products


Zions Bank is an Equal Opportunity Employer


Similar jobs

Similar jobs