Network Operations - F5 Delivery Engineer

Zions Bancorporation's Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been providing our community, clients and colleagues the best experience possible for over 150 years. Help us transform our workforce of the future, today.

We are currently seeking an experienced Network Operations Engineer to provide F5 Delivery for our Technology Reliability Engineering and Operations Team. This role will assist with designing highly available applications solutions that will be deployed across multiple data centers.

The Technology Reliability Engineering and Operations (TREO) organization is a key information technology group supporting our valued internal and external customers. TREO aligns up through the Chief Technology Officer and provides IT services such as hosting, security operations, application, voice, business intelligence infrastructure, collaboration services, and end user support. We focus on both operating and innovating our services to ensure continuous efficiency and modernization. Our team is comprised of both full-time employees and contingent workers spread across 15+ states and three countries. Come join other professionals in some of the most important work taking place in banking!

The Network Operations Engineer is highly knowledgeable in F5 Application Delivery and requires a solid technical foundation and ability to work with subject matter experts in the Applications. Some activities will include, but not limited to, automation, completion of designs, mitigate risk, manage changes, implementation, knowledge transfer. Must have a proficient knowledge in F5 Technologies; Local Traffic Manager (LTM), Access Policy Manager (APM), Application Security Manager (ASM), Global Traffic Manager (GTM), and Adv. Firewall Manager (AFM).  Must have a working knowledge and understanding of networking protocols (e.g., TCP/IP, UDP, DNS, ARP, ICMP, IPSEC, HSRP, BGP, OSPF, EIGRP, 802.11, QoS, SSL/TLS, SSH, Ciphers)

Responsibilities

• Works with IT customers to understand business requirements and customer needs and provides technical expertise where required within Information Technology Projects.
• Analyzes and designs application delivery solutions to address business needs.
• Troubleshoots Network connectivity (route tracing and packet capture) and F5 Application Delivery Controller systems to increase quality and meet service level agreements.
• Identifies, investigates and proposes solutions to technical problems.
• Develops, tests, and modifies configurations to improve efficiency of distributed applications and increase availability.
• Provides technical support for issues surrounding F5 Technologies, SSL, VPN, and connectivity failures, etc.
• Monitors the applications to maintain consistent up time and availability.
• Develops and automates processes and procedures to support and improve systems.
• Analyzes current technology infrastructure and its ability to support strategic objectives for our customers.
• Prepares and maintains necessary documentation.
• Other duties as assigned, Including Network Operations production ticket and project work.

Qualifications

• 4-6 years' work experience in programming, systems analysis, networking and systems analysis and distributed applications or other directly related experience.
• Working knowledge of networking hardware, systems analysis and distributed applications.
• Solid working knowledge of load balancing technologies, encryption methodologies and security principles. Preferably in F5 Technologies; Local Traffic Manager (LTM), Access Policy Manager (APM), Application Security Manager (ASM), Global Traffic Manager (GTM), and Adv. Firewall Manager (AFM)
• Strong understanding of physical & virtual F5 architecture and device administration.
• Understanding of DNS infrastructure.
• Solid understanding of application deployment fundamentals and automation.
• Bachelor's in computer science, information systems or another related field, required.
• Requires strong analytical, organizational and problem-solving skills.
• Good technical communication skills, both verbal and written.
• Requires strong interpersonal skills with the ability to work with both management and staff employees.
• Must be able to meet deadlines through both independent and collaborative work efforts.
• Ability to set and maintain high quality work standards. 

A combination of education and experience may meet requirements.

Location: This position has a hybrid work from home schedule with a minimum of three days per week in the office at the Zions Technology Center in Midvale, UT.

The Zions Technology Center is a 400,000-square-foot technology campus in Midvale, Utah. Located on the former Sharon Steel Mill superfund site, the sustainably built campus will be the company's primary technology and operations center.  This modern and environmentally friendly technology center will enable Zions to continue to compete for the best technology talent in the state while providing team members with an exceptional work environment with features such as:

•  Electric vehicle charging stations and close proximity to Historic Gardner Village UTA TRAX station.
• At least 75% of the building is powered by on-site renewable solar energy.
• Access to outdoor recreation, parks, trails, shareable bikes and locker rooms.
• Large modern cafe with a healthy and diverse menu.
• Healthy indoor environment with ample natural light and fresh air.
• LEED-certified sustainable building that features include the use of low VOC-emitting construction materials.

Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.

Benefits: 

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products