Senior Trust Administrator, Private Family Trust Company

About the Position
River Bend Administration is seeking a skilled, highly motivated, and adaptable individual to join the organization as a Senior Trust Administrator. This position reports directly to our Chief Operating Officer, and with input and guidance from the fiduciary team, manages the day-to-day administration of numerous family trusts.
What you will do
The Senior Trust Administrator will assist with a variety of tasks in the operations of River Bend Holdings. Collaborating with other members of the team, this role will manage the trust onboarding and maintenance process including executing trust action items, annual reviews of accounts, assist in compliance with the company’s fiduciary policies and procedures and applicable laws. The Senior Trust Administrator will help design the Trust Administration workflow process and help ensure efficient content management.
Responsibilities
• Manage the trust onboarding process and execute trust action items and annual review of accounts in compliance with company policies and applicable laws (including Know-Your-Customer and Bank Secrecy Act/Anti-Money Laundering policies)
• Assist other members of the team with account acceptance processes, discretionary request analysis, and compliance management
• Help to design and maintain the Trust Administration workflow process
• Ensure appropriate documentation is collected and stored; ensure systems information is up-to-date, and ensures accurate trust set up and review of fees
• Documentation will include services provided, specialized procedures, and ongoing written communications to file as appropriate in managing daily activity
• Coordinate with account administration for fiduciary, investment management, estate settlement, and/or custody accounts for complex relationships
• Follow all company, fiduciary, investment, and regulatory policies and procedures
• Familiarity with Florida Trust Code and ability to research statute-related questions in various states
• Create the first draft of various documents as needed including certification of trust, memoranda, receipts and releases, committee minutes, resolutions and consents, document summaries, trustee succession instructions, notices, and communications. All drafting required will be based on forms or templates and reviewed by senior team members.
• Assist the Accounting Team with periodic reviews of Principal and Interest categorizations and work with custodians to resolve any issues
• Recommend and draft updates to company form legal documents
• Develop and maintain a working knowledge of governing documents and account agreements
• Work with service partners to ensure smooth operations and facilitate any changes or transactions
• Act as a backup originator for cash and asset-related transactions on various custodial platforms
• Engage management and affiliates on the execution of servicing events, account opening and closing documents and processes, cash movement, and fee confirmation and processing
• Identify service efficiency enhancements, process improvements, and service delivery using creative and proactive measures
• Develop and maintain a working knowledge of various business applications critical to success
• Attend internal training to further develop knowledge and understanding of issues affecting the trust company and trust accounts
• Participate in continuing education to maintain any professional designations and to stay current in trust administration
• May supervise day to day work of junior-level employees
• Other duties as assigned

Who we are looking for
Personal attributes that support your success
The Trust Account Manager should ideally possess the following attributes:
• High degree of discretion and ability to keep office and account matters confidential
• Can give and receive feedback graciously
• Knows how to build effective relationships and networks to achieve results
• Ability to reason and effectively multi-task.
• Strong communication skills with the ability to apply to understand to carry out and give instructions in written, oral, or diagram form
• Ability to organize work and projects, prioritize and meet deadlines
• Ability to complete work in an efficient and accurate manner
Qualifications required for your success
The Trust Account Manager must possess the following professional qualifications:
• Bachelor’s Degree
• 5+ years’ experience in a financial institution, legal firm, or trust company working on financial administration or family trust stewardship
• Knowledge of trust operations and regulations
• Experience managing regulatory compliance of highly complex trusts
• Experience with analyzing and continuously improving business processes
• Strong organization, problem-solving, written and oral communication skills
• Ability to effectively use Microsoft Office Suite, including Word, Excel, and PowerPoint
Additional helpful experience includes
• Certified Trust and Fiduciary Advisor, Certified Public Accountant, or Certified Financial Planner certification
• Working knowledge of SharePoint
All offers of employment are contingent on your successful completion (where permitted by state law) of a confidentiality agreement, background check, credit check, and drug screen. In addition, you will need to provide proper identification verifying your eligibility to work in the United States on your first day of work.
About River Bend Administration, LLC
River Bend Administration is an affiliate of Walton Enterprises, LLC, a single-family office, and of River Bend Holdings, LLC, a private family trust company serving the trust & estate needs of a single, multi-generational family. This is an exciting time to be part of this world-class team.
River Bend Holdings is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities, and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.