Mortgage Product Risk Manager

Hoover, Alabama
Sep 14, 2023
Oct 15, 2023

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

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Job Description:

At Regions, the Business Unit Operational and Business Risk Manager ensures that line of business operations are conducted in compliance with regulatory and legal requirements and per the organization's policy. This position serves as a connection between the first line, second line, and enterprise support units to ensure the effective execution of the Operational Risk Framework across the specified business line group.

Primary Responsibilities

  • Leads the development of and the conduction of compliance reviews and provides oversight of legal entities, business units, and processes
  • Maintains documentation and reports to management regarding compliance and potential issues
  • Provides requested information to regulatory agencies and monitors compliance with applicable laws and regulations
  • Serves as senior subject-matter expert in providing guidance to first line, second line, and enterprise support units on the effective execution of operational risk management framework including risk and control self-assessments, new initiative risk assessments, operational risk/loss events, scenario analysis, emerging risk identification, and front line risk assessments
  • Manages several compliance processes, comparing current process with identified process and policy
  • Reports to management and provides recommendations for error prevention
  • Leads the monitoring, evaluation, remediation of operations risk/loss events including root cause analysis and process improvement recommendations,
  • Analyzes new business initiatives and projects and manages risk-related changes
  • Coordinates business continuity plans and conducts annual training and business impact analysis testing
  • Conducts quality control audits, working with business line operations departments
  • Serves as liaison to internal and external auditors and Regions Data Foundation
  • Works with business unit to understand business, drivers, concerns, future plans, and offer support to mitigate risk
  • Conducts presentations and workshop sessions on risk identification and mitigation
  • Ensures continuous improvement in operating procedures to avoid risks
  • Ensures compliance with vendor risk management policy and regulations, reviewing and analyzing contracts, agreements, and statements of work
  • May maintain business unit Responsible, Accountable, Consulted, and Informed (RACI) chart

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

This position is incentive eligible.


  • Bachelor's degree in a related field
  • Ten (10) years of experience in finance, risk, or operations, with significant specific experience in business line operations or underwriting

Skills and Competencies

  • Ability to learn additional systems as needed
  • Ability to research, analyze data, and derive facts
  • Ability to work under pressure and meet deadlines
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
  • Strong verbal, written communication, and organizational skills
  • Strong work ethic and self-motivation

·        Directs mortgage product reviews and provides oversight of mortgage business unit and processes

·        Works closely with mortgage executives to understand and advise on key risks associated with each function within the business

·        Advises leadership on key business and/or product decisions

·        Provides requested information to regulatory agencies and advises management on potential and ongoing compliance issues

·        Maintains expert level knowledge of rules and regulations and their impact on mortgage products, services and operations for a specific line of business

·        Oversees the resolution of complex problems or transactions, where expertise is required to interpret against policies, guidelines or processes

·        Monitors the overall mortgage business for key risks and escalates issues

·        May supervise day-to-day work of other professional level mortgage product associates

·        May contribute to workflow or process change and redesign, and risk and control identification

·        Bachelor's degree and ten (10) years experience in mortgage , preferably experience in entire mortgage business

·        Undergraduate degree in Business or related field, preferably Masters degree

·        Certification in Mortgage (CMB, AMP)

Position Type

Full time

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

  • Paid Vacation/Sick Time
  • 401K with Company Match
  • Medical, Dental and Vision Benefits
  • Disability Benefits
  • Health Savings Account
  • Flexible Spending Account
  • Life Insurance
  • Parental Leave
  • Employee Assistance Program
  • Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.

Location Details

Riverchase Complex North Building


Hoover, Alabama

Bring Your Whole Self to Work  


We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.


OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans