EnerBank Independent Contractor Division Consultant

Mooresville, North Carolina
Sep 06, 2023
Oct 07, 2023

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

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Job Description:

At Regions, the EnerBank Independent Contractor Division Consultant I's primary responsibility to determine which customer leads meet the bank's minimum requirements and provides administrative support in areas including new business development, relationship management, data control and accuracy, project management and scheduling. This role reports to the Independent Contractor Division Team leader and works across groups to include Business Development, Relationship Management, Credit, Contractor Setup and Contractor Support.

EnerBank USA, a subsidiary of Regions Bank, engages in strategic partnerships with home-improvement manufacturers, distributors, franchisors, trade groups, and other organizations (with networks of home improvement contractors) to develop customized white-label loan programs to help them increase their sales as well as attract and retain top dealers.

Primary Responsibilities

  • Prescreen prospects and leads to verify eligibility for EnerBank lending programs

  • Follow up on leads to inquire all information needed

  • Assist in the accurate input of customer relationship information

  • Answer inbound customers calls and direct internally as needed

  • Help track the status of new qualified prospects

  • Assist in the maintenance of contractor files

  • Work with division manager on scheduling, complaint resolution, contractor research and other support as needed

  • Work cross-functionally to support the Contractor Division's processes

    This position requires the tracking of time and is eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act.

    This position is incentive eligible.


    • High School Degree or GED

    • Two (2) years of customer service experience in a banking environment


    • Bachelor's degree

    Skills and Competencies

    • Ability to multi-task and work in a fast-paced environment

    • Advanced computer skills, including Microsoft Office Suite

    • Consistently able to meet predetermined deadlines and commitments

    • Excellent customer service skills with an emphasis on diplomacy, persuasion and problem resolution

    • Organized with a strong attention to detail

    • Strong verbal and written communication skills

    This position may be filled at a higher level depending on the candidate's qualifications and relevant experience.

    Position Type

    Full time

    Benefits Information

    Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

    • Paid Vacation/Sick Time
    • 401K with Company Match
    • Medical, Dental and Vision Benefits
    • Disability Benefits
    • Health Savings Account
    • Flexible Spending Account
    • Life Insurance
    • Parental Leave
    • Employee Assistance Program
    • Associate Volunteer Program

    Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.


    Location Details

    Enerbank Mooresville


    Mooresville, North Carolina

    Bring Your Whole Self to Work  


    We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.


    OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans  

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