Enterprise Operations Risk Manager (REMOTE OPPORTUNITY)

Hoover, Alabama
Sep 01, 2023
Oct 02, 2023

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

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Job Description:

At Regions, the Business Unit Operational and Business Risk Manager ensures that line of business operations are conducted in compliance with regulatory and legal requirements and per the organization's policy. This position serves as a connection between the first line, second line, and enterprise support units to ensure the effective execution of the Operational Risk Framework across the specified business line group.

Primary Responsibilities

  • Leads the development of and the conduction of compliance reviews and provides oversight of legal entities, business units, and processes
  • Maintains documentation and reports to management regarding compliance and potential issues
  • Provides requested information to regulatory agencies and monitors compliance with applicable laws and regulations
  • Serves as senior subject-matter expert in providing guidance to first line, second line, and enterprise support units on the effective execution of operational risk management framework including risk and control self-assessments, new initiative risk assessments, operational risk/loss events, scenario analysis, emerging risk identification, and front line risk assessments
  • Manages several compliance processes, comparing current process with identified process and policy
  • Reports to management and provides recommendations for error prevention
  • Leads the monitoring, evaluation, remediation of operations risk/loss events including root cause analysis and process improvement recommendations,
  • Analyzes new business initiatives and projects and manages risk-related changes
  • Coordinates business continuity plans and conducts annual training and business impact analysis testing
  • Conducts quality control audits, working with business line operations departments
  • Serves as liaison to internal and external auditors and Regions Data Foundation
  • Works with business unit to understand business, drivers, concerns, future plans, and offer support to mitigate risk
  • Conducts presentations and workshop sessions on risk identification and mitigation
  • Ensures continuous improvement in operating procedures to avoid risks
  • Ensures compliance with vendor risk management policy and regulations, reviewing and analyzing contracts, agreements, and statements of work
  • May maintain business unit Responsible, Accountable, Consulted, and Informed (RACI) chart

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

This position is incentive eligible.


  • Bachelor's degree in a related field
  • Ten (10) years of experience in finance, risk, or operations, with significant specific experience in business line operations or underwriting

Skills and Competencies

  • Ability to learn additional systems as needed
  • Ability to research, analyze data, and derive facts
  • Ability to work under pressure and meet deadlines
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
  • Strong verbal, written communication, and organizational skills
  • Strong work ethic and self-motivation

Additional Responsibilities

  • The Technology, Operations, Digital and Data (TODD) Enterprise Operations Senior Risk Manager role is responsible for leading a team of first line of defense risk management experts that advise TODD on business and product decisions. This role is vital to ensuring consistent execution of risk programs and strategies to ensure effective risk management. This position will report directly to the Head of Enterprise Operations and Technology Risk.
  • Drives the execution of Risk program components, including frameworks, reporting, policies, and procedures across TODD
  • Identifies, monitors, and report risks that are emerging for TODD through review and testing of controls
  • Collaborates and coordinates within TODD teams and key stakeholders to ensure alignment and consistent risk approach and thought leadership on initiatives
  • Advises on plans, priorities, and challenges within TODD to ensure risk impacts are appropriately considered and evaluated
  • Conducts routine monitoring and oversight of risk across TODD and provides recommendations and challenge as necessary
  • Identifies and monitors metrics and controls to aid in driving effective monitoring of the control environment
  • Guides the design and execution of targeted risk assessments, issues management outreach, and control standards mapping
  • Builds a trusting team culture that is equipped with knowledge and training to advise and effectively manage risk within appetite
  • Provides regulatory exam and audit support for TODD partners
  • Provides Project Management of multiple initiatives while adhering to deadlines
  • Creates a coaching environment that consists of regular informal and formal feedback
  • Obtains and maintains necessary training to keep current on the discipline of Risk Management
  • Solves a range of complex problems and consistently provide solutions

Additional Expectations of Knowledge/Skills

  • Ability to effectively communicate and influence vision and strategy
  • Consistently provide informal and formal coaching of team members
  • Advanced organizational skills and the ability to effectively manage a team
  • Ability to drive process and change while collaborating with team members to establish milestones and deadlines
  • Strategic thinker with the ability to influence and transfer ideas and best practices between projects
  • Effective communicator with the ability to demonstrate command of risk topics
  • Ability to build strong partnerships with stakeholders 


  • Master's degree in related field
  • Certified Public Accountant (CPA), Chartered Financial Analyst (CFA), or other applicable certifications
  • Advanced understanding of risk management functions and compliance

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the national range and level of the position.

Job Range Target:


$114,053.00 USD


$184,940.00 USD

Incentive Pay Plans:

This role is eligible to participate in the annual discretionary incentive plan. Employees are eligible to receive a discretionary award based on individual, business, and/or company performance.Opportunity to participate in the Long Term Incentive Plan.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

  • Paid Vacation/Sick Time
  • 401K with Company Match
  • Medical, Dental and Vision Benefits
  • Disability Benefits
  • Health Savings Account
  • Flexible Spending Account
  • Life Insurance
  • Parental Leave
  • Employee Assistance Program
  • Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.


Location Details

Riverchase Operations Center


Hoover, Alabama

Bring Your Whole Self to Work  


We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.


OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans