Director of Retail Banking

Employer
OMB Bank
Location
Springfield, Missouri
Posted
Aug 22, 2023
Closes
Oct 21, 2023
Type
Full Time
Level
Experienced

The Director of Retail Banking oversees the administration and efficiency of all retail functions in accordance with bank objectives: operations, customer service, security, and safety.  Mentors a superior team and customer experience while promoting a sales & service culture through coaching, guidance, and motivation.  Responsible for building customer relationships to achieve sales goals, referrals and account retention.  Provides leadership, training and supervision while delegating day-to-day operations to branch leadership.  Ensures compliance with bank policies and procedures, and applicable state and federal banking regulations.

OMB Bank is a quickly growing, fast-paced $1.3 billion financial institution.  The ideal candidate would have experience working for institutions of equal or greater size and be able to adapt quickly as new projects are presented, while maintaining existing compliance program.



  • Bachelor’s Degree or three years of related experience
  • Mastered experience, knowledge and training in progressively responsible branch management and supervisory activities
  • Advanced sales and marketing experience.
  • Demonstrated ability to cross-sell and explain all Bank products and services with confidence and authority.
  • Effective time management skills (capable of managing and prioritizing multiple tasks
  • Remain professional, composed, and assertive, including high pressure situations; display a sense of urgency as needed to ensure requests are completed within expected time frames/service level agreement
  • Demonstrated self-motivation; productive, efficient, organized, accurate work output with no supervision while working independently and within a team environment
  • Excellent verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, correspondence, and procedures, speak clearly to customers and employees
  • Ability to apply strategic planning, activity coordination, and problem-solving techniques to complex issues of multiple facets and variables in non-standardized situations

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