Regional Consumer Compliance Specialist

The National Credit Union Administration (NCUA) is ranked #9 in 2023 for the Best Places To Work in the Federal Government (mid-sized agencies).

The NCUA is searching for Regional Consumer Compliance Specialists in our three Regions* (two positions per Region). The incumbent is responsible for developing and maintaining a regional consumer compliance risk management program. The incumbent serves as a consumer compliance expert, providing examiners guidance, including regional and national training.

*Eastern Region states are Connecticut, Delaware, Maine, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., and West Virginia.

*Continental Southern Region states are Alabama, Arkansas, Florida, Georgia, Indiana, Kentucky, Louisiana, Mississippi, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, and Texas.

*Western Region states are Arizona, California, Colorado, Idaho, Illinois, Iowa, Kansas, Minnesota, Missouri, Montana, Nebraska, Nevada, New Mexico, North Dakota, Oregon, South Dakota, Utah, Washington, Wisconsin, and Wyoming.

As a Regional Consumer Compliance Specialist, you will:

• Lead and perform consumer compliance examinations of credit unions, Credit Union Service organizations (CUSOs), and other third-party vendors.
• Evaluate credit union, CUSO, and third-party vendor performance under consumer financial protection laws and regulations.
• Evaluate risk exposure and entities' effectiveness at measuring, monitoring, and controlling risk considering the organization's size, complexity, and risk profile, including the use of third-party service providers.
• Examples of duties include planning the examination, establishing the scope of review, supervising team members, holding meetings with management and officials, identifying violations, developing conclusions and corrective actions, evaluating compliance management systems (CMS), and writing reports using NCUA's National Supervisory Policy Manual (NSPM), its Federal Consumer Financial Protection Guide, and other relevant manuals or guidance.
• Serve as a technical expert to internal and external stakeholders on federal consumer financial protection laws and regulations.
• Conduct and participate in meetings with credit union boards of directors, senior management, and officials to explain violations and deficiencies, findings, recommendations and obtain agreements to implement corrective actions.
• Assist with developing and refining federal consumer financial protection examination policies, programs, procedures, and other consumer financial protection related materials on a regional and national level.

To view the full vacancy announcement on USAJobs,gov, the Requirements and Qualifications, and to apply, please visit the following links:

• Open to All U.S. Citizens: https://www.usajobs.gov/job/818395200
• Open to Federal Status & Special Hiring Authorities: https://www.usajobs.gov/job/818408400

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