Commercial Loan Servicing Specialist
- Employer
- Busey
- Location
- Creve Coeur, MO
- Salary
- Open
- Posted
- Oct 31, 2024
- Closes
- Feb 04, 2025
- Ref
- JR100598
- Specialty
- Commercial Banking, Lending
- Type
- Full Time
Position Summary
The Commercial Loan Servicing Specialist is responsible for customer inquiries, associate inquiries, loan disbursements, and general correction activities.
Duties & Responsibilities
Education & Experience
Knowledge of:
Ability to:
Education and Training:
The Commercial Loan Servicing Specialist is responsible for customer inquiries, associate inquiries, loan disbursements, and general correction activities.
Duties & Responsibilities
- Respond to customer inquiries both by phone and mail
- Respond to internal customer inquiries via nCino Transaction Tasks
- Process loan payments
- Complete file maintenance
- Maintain positive relationships with multiple lenders and support staff
- NSF/return payment processing
- Process returned mail and any subsequent address changes
- Set up and maintenance of automatic payments
- Respond to department emails
- Assist other areas and special projects as needed
- Where applicable, Manager may determine a Team Lead designation (Commercial Loan Transaction Specialist Team Lead)
Education & Experience
Knowledge of:
- Strong oral and written communication skills
- Basic accounting principles
Ability to:
- Multi-task and work independently
- Perform duties under frequent time pressures
- Solve problems independently while applying logic and discretion
Education and Training:
- Requires High School diploma; higher education preferred
- Experience with lending preferred
- Requires knowledge of Microsoft Office