Loan Servicing Specialist
Position Summary
The Loan Servicing Specialist is responsible for working with our Consumer and Mortgage Portfolio Loans, Special Asset customer accounts, associate and customer inquiries, and advanced loan transaction and boarding processing.
Duties & Responsibilities
Education & Experience
Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey’s commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey’s Equal Opportunity Employment.
The Loan Servicing Specialist is responsible for working with our Consumer and Mortgage Portfolio Loans, Special Asset customer accounts, associate and customer inquiries, and advanced loan transaction and boarding processing.
Duties & Responsibilities
- File maintenance.
- Maintain positive relationships with multiple lenders and support staff.
- Setup maintenance of automatic payments.
- Verification of Mortgages
- Assist other areas and special projects as needed.
- Filing of all documents received.
Education & Experience
- Knowledge of: Requires knowledge of Microsoft Office.
- Ability to: Respond to customer inquiries both by phone and email.
- Respond to internal customer inquiries via CRM and email.
- Process Loan Payments.
- Education and Training: Requires High School diploma; higher education preferred.
- Experience with lending preferred.
Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey’s commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey’s Equal Opportunity Employment.