Bank Operations Specialist - Exceptions - Seattle, WA (Hybrid Schedule)

The Commerce Bank
Seattle, Washington
Jun 19, 2024
Jul 12, 2024
Full Time
The Commerce Bank of Washington, a division of Zions Bancorporation N.A., is currently seeking an experienced Bank Operations Specialist with experience in exception processing and other areas of banking. The individual selected for this position will have the highest level of attention to detail, excellent organizational skills, good time management skills, and can work independently. This is a hybrid role with time in the office and at home.

This individual will be responsible for:

· Primary Duties: This position will primarily be responsible for Exception Item Processing (non-post items, stop payment exception review, in-clearing returns, and Fed returns), adjustments and check fraud review.

· Other Duties: Processing incoming and outgoing wires, processing and scanning of routine transactions (deposits, withdrawals, cashed checks, loan payments, GL tickets, etc.), ordering foreign currency, helping clients at the front desk with a personable attitude, supply ordering and other duties as assigned.

  • Requires a High School diploma or GED, a Bachelor's degree is preferred in a discipline such as Accounting, Finance or Business or equivalent work experience.
  • 1+ years of banking operations or other directly related experience.
  • Proficient in MS Office applications including Outlook, Word, and Excel.
  • Experience working in a fast-paced corporate environment.
  • Strong skill base to include customer service, communications, basic business writing, attention to detail, and ability to multitask.
  • Must be able to work independently and maintain confidentiality.


· Medical, Dental and Vision Insurance - START DAY ONE!

· Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.

· Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.

· Paid Training, 15 days of Paid Time Off (PTO). (PTO covers both sick and vacation days without distinguishing between them), 11 Paid Federal Holidays, and any applicable state holidays.

· 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience.

· Mental health benefits including coaching and therapy sessions.

· Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire.

· Employee Ambassador preferred banking products.

· Employees may, at the company's discretion, be eligible to receive a cash bonus award.

· Bank Operations Specialist II - $20.00 to $28.58

· Bank Operations Specialist III - $21.77 to $31.93

This Position Description may not be limited to the Functions and Requirements as outlined, now or in the future. For example, changes in corporate needs, position demands, or individual performance may result in changes to the Functions or Requirements of this position.

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