Member Transaction Desk Specialist

Commensurate with education and experience.
May 14, 2024
Jun 23, 2024
Full Time
Join the FHLBC team!

At the Federal Home Loan Bank of Chicago, employees come first - that's why we offer a highly competitive compensation and bonus package, and access to a comprehensive benefits program designed to meet the needs of our employees.

• Retirement program (401k and Pension)
• Medical, dental and vision insurance
• Lifestyle Spending Account
• Generous PTO plan
• 11 paid holidays per year
• Hybrid working model

Who we are

Our mission at FHLBank Chicago: To partner with our members in Illinois and Wisconsin to provide them competitively priced funding, a reasonable return on their investment, and support for their community investment activities.

Simply said, we're a bank for banks and other financial institutions, focused on being a strategic partner for our members and working together to reinvest in our communities, from urban centers to rural areas. Created by Congress in 1932, FHLBank Chicago is one of 11 Federal Home Loan Banks, government sponsored in support of mortgage lending and community investment.

What it's like to work here

At FHLBank Chicago, we bring people together. Our regular All-Staff meetings keep employees informed and our values drive the work that we do. Our Buddy Program pairs new hires with tenured employees to guide their onboarding. Through our Office of Diversity, Equity and Inclusion (DEI), we host signature and employee-led events to celebrate our differences and learn from each other and identify volunteer opportunities to strengthen our communities; and Employee Resource Groups (ERGs) and culture teams create connections around shared interests and experiences. We offer live and on-demand professional development opportunities to grow your skillset and your career.

What You'll do

The Member Transaction Desk Specialist supports our members and facilitates the execution of key credit products of the Bank, including advances, letters of credit, capital stock, and term deposits. Additionally, the specialist works with counterparties, business partners, Participating Financial Institutions (PFIs), and internal constituents on transaction validation and reporting.

How you'll make an impact:
  • Efficiently delivering valuable products and services through collaboration and critical thinking in order to be a reliable source of liquidity of our members and the communities they serve
  • Contribute to a high-performing team that is at the forefront of an evolving technological landscape in the banking industry

What you can expect:
  • Assist members with the execution of advances, including fixed rate, floating rate, and those with embedded options, ranging from $10,000 to multi-billion dollar transactions.
  • Help facilitate the operational processing of a new advance program, as well as aid in the implementation of a newly designed Community Advance process and procedure
  • Review, draft, and issue a wide array of letter of credit products on behalf of member instructions and their customers
  • Manage the accurate and timely resolution of internal and external questions on Bank products, ranging from basic to complex, with a high level of service
  • Partner with other departments to provide solutions to questions or issues that are in compliance with Bank policies and business practices
  • Gather, synthesize, and analyze data using Microsoft Access/SQL and Tableau to identify trends and assess key performance indicators for use in metrics and presentations to senior management
  • Perform daily reconciliations to ensure data integrity of core business functions, while continually evaluating ways to improve and simplify existing processes
  • Assist in departmental cross-training to enhance staff skill building in other areas of the group

What you'll bring:
  • Bachelor's degree, preferably in Accounting, Finance, or Information Systems, or 1-3 years of equivalent experience
  • Exceptional attention to detail with the ability to multitask, independently prioritize, manage competing priorities, identify and resolve issues with limited supervision
  • Strong communication skills and comfortable cultivating relationships with peers and all levels of management
  • Experience with Summit, Tableau or SQL a plus
  • Adaptability to learn new tasks & demonstrate willingness to understand the details of a process
  • Intermediate Microsoft Office skills, including Outlook, Excel, Word, and Access
  • A trusted, reliable and creative team member

The Perks

At FHLBank Chicago, we believe in rewarding our high performing workforce. We offer a highly competitive compensation and bonus package, and access to a comprehensive benefits program designed to meet the needs of our employees. Our retirement program includes a 401(k) and pension plan. Our wellbeing program supports employees at work and in their personal lives: Our generous PTO plan provides five weeks of vacation for new employees and 11 paid holidays per year; our Lifestyle Spending Account provides an annual stipend for employees to support wellbeing activities; and our central downtown location at the Old Post Office provides easy access to public transportation and breathtaking views from our award-winning rooftop. Step into a brighter future with us. #LI-Hybrid

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