Regional President

Citizens National Bank
Hattiesburg, Mississippi
May 31, 2023
Jun 30, 2023
Full Time

<span ":="" 16px"="">Regional President


The Regional President is responsible for meeting the banking needs of our customers. This position will be expected to focus on the generation, approval and servicing of customers loans, within acceptable loan risk standards, while adhering to bank policies and procedures. This position is also responsible for the generation of deposit transactions necessary to accommodate loan funding. The position must obtain leadership skills and understand the development of talent while working and representing the Bank in a positive way.   


Primary Functions

  1. Proven leadership skills – demonstrated skills in developing people.
  2. Proven coaching ability to lead others in achieving desired results.
  3. Proven skills to effectively manage and have overall responsibility for the performance of multiple bank centers.
  4. Past performance of meeting and exceeding established sales, operational goals and meeting CRA standards.
  5. Excellent interpersonal communications skills.
  6. Knowledge of effective customer service methods and practices in a multi-banking center environment.
  7. Proven skills to effectively speak before management, employee and customer groups.
  8. Proven ability to read and interpret a variety of documents and reports including statistical information.
  9. Proven ability to perform complex mathematical calculations including computation of ratios, percentages and payments. 


Secondary Functions

  1. Adheres to the banks vision, mission statement, moments of truth, core competencies, sales and service standards, bank policies, bank regulations and the bank operations manual while coaching their team to do the same.
  2. Assists Community Bank Managers in identifying market opportunity based on Bank’s strategic plan.
  3. Maintains excellent working relationship with peers and support areas to ensure exceptional customer experiences.
  4. Assists Community Bank Managers in developing annual business plans and quarterly market plans around annual and quarterly sales goals and non-interest income and non-interest expense goals. Goals should be based upon market opportunity. Prescribed and targeted approach should be used around retention, expansion, attraction and cost management strategies to achieve desired results.
  5. Works with Human Resources Regional Manager to ensure appropriate training and development is in place and being administered for area’s staff based on need, succession requirements and career development.
  6. Provides leadership, coaching and support to the area’s staff to ensure maximum effectiveness as well as continual learning and professional development.
  7. Responsible for establishing sales management routines and practices to ensure performance.
  8. Provides direction, support and coaching of the line managers in their sales efforts.
  9. Participates in the development and manages the assigned area-wide implementation of written customer service standards for both internal and external customers.
  10. Serves in the role of feedback conduit to Marketing in an effort to provide quality products and services to the Bank’s customers.
  11. Assists Community Bank Managers in developing customer relationships.
  12. Manages direct reports and provides weekly, monthly and quarterly feedback on performance planning goals to Banking Sales Executive.
  13. Responsible for overall performance and profitability of the area’s assigned branches.
  14. Understanding of each market for which the manager is assigned and provides guidance to the Community Bank Managers to tap the opportunities.
  15. Partners with Human Resources Regional Manager to formulate, coordinate and deploy recognition and rewards programs.
  16. Partners with Regional Senior Credit Officer to ensure commercial lending production goals are attained.
  17. Ensures that all branches are well informed, understand the concepts and are equipped with the knowledge and skills necessary for high performance.
  18. Responsible for sales results and target market analysis in assigned markets.
  19. Provides timely reports to the President of results of sales goals efforts and future sales needs.
  20. May serve as rotating member of the ALCO.
  21. Oversight of CRA compliance in the branches.
  22. Represents the Bank in civic and community affairs in assigned markets.
  23. Participates in the Bank’s business development.
  24. Willingly participates in all assigned duties and responsibilities.


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Supervisory Responsibility

Regional Senior Credit Officer, Senior Relationship Banker, Relationship Bankers, Bank Managers


Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.


Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.


Employees in this job may experience the following physical demands for extended periods of time:

  • View computer monitors.
  • Stand on feet.
  • Intermittent typing on a keyboard
  • Travel to various branches, customer meetings, or community events.


Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Evening and weekend work may be required as job duties demand.


Employees in this job are required to travel to branches to coach, attend various sales meetings and assist the market manager in their overall sales efforts.  Travel may be required to customer’s and/or perspective customer’s businesses to assist Bank Managers in making presentations and/or to sell financial products.


AAP/EEO Statement
Citizens National Bank is an equal employment opportunity employer and complies with all applicable laws and regulations regarding affirmative action and equal opportunity and does not illegally discriminate against anyone protected by law because of that person’s race, creed, color, age, sex, sexual orientation, gender identity, national origin, religion, status as an individual with a disability, or protected veteran status.


Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Required Education and Experience

  1. High School Graduate or GED and 10 years of related experience.


Preferred Education and Experience

  1. Bachelor’s Degree or more than 10 years of related experience.