IT Innovation Program Manager

Champaign, Illinois
May 24, 2023
Jun 24, 2023
Full Time


The IT Innovation Program Manager's primary duty is the management of the Busey Leadership Development Institute IT Innovation Program and its participants. The manager is responsible for overseeing the program through recruitment & hiring, onboarding, information technology line of business-specific training and curriculum rotations, all while immersing participants in Busey's culture and creating opportunities to engage with leadership. The position will also support efforts in the areas of project and process management. This role reports to the Business Systems Process & Automation Manager.

Duties: & Responsibilities:

  • Partner with the Learning & Development Program (LDPM) Manager to develop training, documentation, and any needed support tools/guidelines
  • In partnership with IT leadership, develop and maintain the program curriculum and syllabus
  • Work with other departments across the Bank to develop and facilitate meaningful curriculum rotations for the Technology Specialists
  • In conjunction with the Talent Acquisition team and other bank staff, play a primary role in hiring for each program class, including attending job fairs, networking with local colleges and universities and screening and interviewing candidates
  • Work with IT, Bank leadership and Talent on placement options and/or transition plans for program participants. In partnership with Career Development, outline a career path and individualized development plan.
  • Develop and maintain effective communication and working relationships with all partner teams and managers
  • Support business growth and return on investment by learning and understanding current systems and processes to identify efficiency opportunities.
  • Assist with the facilitation of process improvement initiatives
  • Assist with the management of IT Projects
  • Support IT communication efforts, as needed
  • Administrative support of systems and special projects, as needed


Knowledge of:

  • Strong oral and written communication skills
  • Strong interpersonal skills
  • Strong time management and organizational skills
  • Strong leadership and coaching skills
  • Proven capacity to understand complex business and technical concepts
  • Experience with creating and interpreting process workflow logic, diagrams & technical documentation
  • Knowledge of project and process management methodologies
  • Intermediate to advanced knowledge of Smartsheet
  • Intermediate to advanced knowledge of Microsoft Office

Ability to:

  • Work and make decisions independently to meet target deadlines
  • Manage and evolve an existing high-potential early-in-career program
  • Use best practices and knowledge of internal and external business issues to deliver programs that facilitate the execution of business priorities
  • Provide effective, constructive feedback and development support to team members to improve team skillsets and performance management; Coach and mentor program participants
  • Take initiative, be creative, flexible, and adapt to a changing environment.
  • Effectively coordinate, facilitate and lead meetings
  • Be detail-oriented
  • Demonstrate agility to solve complex problems
  • Navigate communication, both written and verbal, with all leadership levels throughout the organization
  • Encourage innovative thinking by challenging the status quo and exploring new technical and procedural opportunities


  • Bachelor's degree in computer science, business administration, or education plus 5+ years' work experience within related field preferred; or minimum 10+ years' work experience within IT, project management or education; or minimum 5+ years' military experience
  • Knowledge of the Financial Services Industry and related federal rules & regulations preferred
  • Prior management experience strongly preferred, including military and/or similar training experience

Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit to learn more about Busey's Equal Opportunity Employment.

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