Digital Channel Manager

Hoover, Alabama
May 22, 2023
Jun 22, 2023

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

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Job Description:

At Regions, the Digital Channel Manager oversees a team of Product Owners and Execution Analysts supporting the Agile teams for all value streams and is responsible for the efficient and timely execution of the digital program objectives.  This role works with Product Owners and Agile team members to develop appropriate implementation strategies and takes point when necessary to eliminate potential roadblocks affecting timely execution. The manager takes point on release management functions, which include ensuring that all releases are high quality and building consensus with all stakeholders on release readiness and deployment. 

Primary Responsibilities

  • Manages the relationship with any third party contract provider for Quality Assurance 
  • Manages, coaches, and leads professional associates supporting digital Agile teams
  • Manages the relationship with any third-party QA provider
  • Partners with Application Delivery management and teams as necessary to ensure effective delivery of the Digital Program backlog
  • Assists with planning, managing and governing releases and helps prepare internal and external stakeholders for deployments
  • Ensures all releases are high quality and have been appropriately vetted by governing teams (legal, compliance, audit, security, etc.)
  • Helps create and ensures adherence to release governance standards related to the Digital Agile Release Train
  • Ensures digital adherence to corporate governance standards
  • Performs as a change agent and servant leader, primarily focused on developing Product Owners and Execution Analysts by creating an environment of collaboration, mutual influence, and problem solving while empowering associates to make decisions 

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

This position is incentive eligible.


  • Bachelor's or Master's degree in Business, Finance, Accounting or related study
  • Three (3) years advanced management/supervisory experience
  • Five (5) years of strategic execution while efficiently meeting enterprise objectives and other key performance indicators


  • SAFe Agilest (SA) or SAFe Practitioner (SP) certification
  • Certified Scrum Master (CSM) certification

Skills and Competencies

  • Ability to create and deliver influential large scale project communications with clarity, confidence and enthusiasm
  • Advanced knowledge of multiple technical software delivery life cycles (i.e., Agile, Waterfall).
  • Deep understanding of project management methodologies and best practices (PMBOK, ITIL, SDLC, Agile, etc.)
  • Demonstrated ability to manage time and multiple commitments / projects simultaneously
  • Superior written / verbal communication, organizational and analytical skills
  • Understanding of leadership development and engagement techniques in professional corporate settings
  • Working knowledge of Microsoft Office products and applicable databases

Position Type

Full time

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

  • Paid Vacation/Sick Time
  • 401K with Company Match
  • Medical, Dental and Vision Benefits
  • Disability Benefits
  • Health Savings Account
  • Flexible Spending Account
  • Life Insurance
  • Parental Leave
  • Employee Assistance Program
  • Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.

Location Details

Riverchase OPS Center


Hoover, Alabama

Bring Your Whole Self to Work  


We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.


OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans