Digital Principal User Experience (UX) Architect - (REMOTE OPPORTUNITY)

Hoover, Alabama
May 18, 2023
Jun 18, 2023

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

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Job Description:

At Regions, the Digital Principal User Experience (UX) Architect serves as a leader for the Regions' Digital User Experience (UX) team, driving design excellence across the enterprise. This role responsible for defining and delivering consumer-facing class-leading digital experiences from user insight, concept, all the way through execution. Will work closely with key leaders in product management, technology, and other business groups to create innovative, meaningful solutions that create a desirable customer experience.

Primary Responsibilities

  • Serves as the subject matter expert to the UX team in the establishment of creative direction and setting of quality control standards

  • Leads team stakeholder interaction, including project intake processes, demos, requirement gathering, and tradeoff negotiation

  • Facilitates team meetings, collaboration, internal reviews, quality control, and work tracking

  • Leads conversations to solve the most complex problems and produce use cases, customer flows, navigation systems, wireframes, content inventories, sitemaps, taxonomy, functional requirements, and proof-of-concepts

  • Serves as an evangelist for user-centered product design within the organization and works to incorporate user-centered approaches into the organization's product development process

  • Collaborates with the UX design system team to create cohesive and scalable patterns to be leveraged across product lines, applying established patterns to prototypes and mockups to ensure consistency across products and influence the creation of new patterns for use by UX and development teams

  • Leads UX collaboration with development teams to ensure development implementation is aligned with original design intent

  • Informs and participates in usability testing and design reviews

  • Troubleshoots the most complex usability and accessibility problems

  • Build expectations and maintain high standards of quality across the team by driving craftmanship and seeking excellence

  • Serves as a mentor for team members to refine, improve, and develop their skills and knowledge

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

This position is incentive eligible.

This is a single incumbent position.


  • Bachelor's degree in Design, Computer Science, Information Sciences, Psychology, Communications, English, Human Factors, Human Centered Design and Engineering, or related field and twelve (12) years of experience designing systems and process structure for web and mobile solutions for enterprise platforms

  • Or High School Diploma/GED and sixteen (16) years of experience designing systems and process structure for web and mobile solutions for enterprise platforms

  • Experience with User Experience (UX) design practices, lifecycle and activities, technologies, and disciplines (user research, interaction design, information architecture, visual design, content strategy, accessibility, and front-end development)

  • Advanced experience incorporating design-thinking methodologies and facilitating workshops with both stakeholders and users to align on solutions

  • Advanced experience with Agile/Scrum/SAFe development methodologies and ability to align UX processes with multiple Agile process frameworks


  • Experience with complex business models

  • Conversant knowledge of contemporary web technologies including HyperText Markup Language, Cascading Style Sheets, JavaScript, Responsive Frameworks, Scalable Vector Graphics, and Web Accessibility

  • Familiarity or experience in Financial Services or other regulated industry

  • Proficiency in Adobe Creative Suite, Sketch, and InVision

  • Proficiency in JIRA or other project and work tracking and documentation process frameworks

Skills and Competencies

  • Ability to develop influential relationships with cross-functional teams

  • Ability to effectively adapt to varying audiences

  • Ability to effectively collaborate with others

  • Ability to receive and provide feedback openly and respectfully

  • Ability to work across multiple platforms, problem spaces, or customer journeys to align a UX vision and strategy across multiple workstreams

  • Ability to work in fast-paced, evolving environment with competing priorities

  • Comfort with ambiguity and a proactive desire to help others

  • Intellectual curiosity and passion for learning

  • Strong attention to detail

  • Strong time management skills

  • Strong verbal, written communication, and organizational skills

  • Strong work ethic and self-motivation

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the national range and level of the position.

Job Range Target:


$123,539.00 USD


$168,990.00 USD

Incentive Pay Plans:

This role is eligible to participate in the annual discretionary incentive plan. Employees are eligible to receive a discretionary award based on individual, business, and/or company performance.Opportunity to participate in the Long Term Incentive Plan.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

  • Paid Vacation/Sick Time
  • 401K with Company Match
  • Medical, Dental and Vision Benefits
  • Disability Benefits
  • Health Savings Account
  • Flexible Spending Account
  • Life Insurance
  • Parental Leave
  • Employee Assistance Program
  • Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.

Location Details

Riverchase OPS Center


Hoover, Alabama

Bring Your Whole Self to Work  


We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.


OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans