Business Systems Analyst (REMOTE OPPORTUNITY)

Hoover, Alabama
May 11, 2023
Jun 11, 2023

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

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Job Description:

At Regions, the Business Systems Analyst conducts business process analysis, needs assessments, and preliminary cost/benefits analysis in an effort to align information technology solutions with business initiatives. This position may function as liaison between the line of business and the Information Technology (IT) department. 

Primary Responsibilities

  • Formulates/defines specifications for operating software programming applications or modifies/maintains complex existing applications using engineering releases and utilities from programs
  • Analyzes and evaluates existing or proposed systems and devises computer programs, systems, and related procedures to process data
  • Prepares charts and diagrams to assist in problem analysis and submits recommendations for solution
  • Prepares program specifications and diagrams and develops coding logic flowcharts
  • Encodes, tests, debugs, and installs the operating programs and procedures in coordination with computer operations and user departments
  • Reviews progress and evaluates results
  • Reports inconsistencies to the attention of management and suggest problem resolutions and business process improvements
  • Certain business groups may require on call support rotation after hours and/or weekends

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.


  •  High School Diploma or GED and seven (7) years of related experience
  • Or Bachelor's degree and three (3) years of related experience 


  • Experience providing application support to include troubleshooting
  • Banking or financial services industry experience

Skills and Competencies

  •  Actively demonstrates a complex working knowledge of systems and software development concepts, practices and procedures
  • Ability to plan, schedule and execute multiple concurrent activities
  • Excellent communication and customer service skill
  • Excellent organizational, and analytical skills
  • Problem solving and priority management skills

Additional Responsibilities:

This role will support our commercial online banking products. As the Business Analyst, you may function as liaison between line of business and the IT / Technology department. The Business Systems Analyst will also be responsible for investigating and resolving customer and system issues that are escalated from the customer facing channels such as Commercial Client Services; validating any changes to Digital supported systems, including (but not limited to) iTreasury and OnePass; performing system testing (as needed) for new product releases to ensure all aspects of the systems are working correctly.

This position may be filled at a higher level depending on the candidate's qualifications and relevant experience.

Primary Responsibilities

  • Investigates and resolves customer and system issues that are escalated from the customer facing channels such as Commercial Client Services. This will often require work with technology partners and vendors to determine the root cause of the problem.
  • Validate any changes of systems that can impact Digital supported systems, including (but not limited to) iTreasury, OnePass, ACH Alerts, and others.
  • Perform system testing (as needed) for new product releases to ensure all aspects of the systems are working correctly.
  • Perform validation testing on systems after implementation of new releases.
  • Supports on call rotation 24x7x365 to support after hours events such as systems implementations, maintenance, configuration changes, upstream/downstream impact validation, and Sev 1 issues.
  • Provide systems expertise in researching corporate security, fraud, or high value customer cases.


  • Experience providing application support to include troubleshooting
  • Banking or financial services industry experience

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the national range and level of the position.

Job Range Target:


$54,825.00 USD


$83,480.00 USD

Incentive Pay Plans:

This job is not incentive eligible.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

  • Paid Vacation/Sick Time
  • 401K with Company Match
  • Medical, Dental and Vision Benefits
  • Disability Benefits
  • Health Savings Account
  • Flexible Spending Account
  • Life Insurance
  • Parental Leave
  • Employee Assistance Program
  • Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.

Location Details

Riverchase OPS Center


Hoover, Alabama

Bring Your Whole Self to Work  


We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.


OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans